Local Reviews
for Kennesaw, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Expert Service and Reasonable Pricing
Lisa - Kennesaw, GA 30152
My first experience with TE Certified and it was fantastic!!! I called 7:30am and had an appointment at 2pm that same day. A photo and contact info was texted to me after being assigned to Devin my technician. He called and arrived right on time. The issue was resolved and some other items were addressed that needed attention. Devin was courteous, professional and explained everything to me. It was clear that he was very good at his job. I will be referring TE Certified to anyone needing electrical work done. Pricing was reasonable and the service was superb!!! I will be calling them back for some plumbing work very soon!!! Great job Devin!! Well done!
Great service
Joy - Kennesaw, GA 30144
Prompt and very informative
Great service
Trisha - Kennesaw, GA 30152
Jeremy was great and took the time to explain things well. Thank You!
Excellent Service!
Steven - Kennesaw, GA 30152
Jeff was thorough and provided a cost-effective solution to a plumbing issue in an old house.
Excellent Service!
Brittany - Kennesaw, GA 30152
Luis provided exceptional service. He was very professional and did an excellent job explaining everything to me. He is professional, polite and efficient! I highly recommend him.
Service
Stephen - Kennesaw, GA 30144
Outstanding service
Bob - Kennesaw, GA 30152
Can't begin to say enough about the professionalism that was displayed today.outstsnding customer relation skills and I can't say enough about the work that was done. TE is on top of my list for any plumbing needs and will recommend them without reserve. Thank you.
Excellent Service
Scott - Kennesaw, GA 30152
This is the second time Shane has come out once for semi annual service and this time to trouble shoot. He is professional, thorough and does a great job! I will ask for him everytime.
Excellent service!
Joshua - Kennesaw, GA 30152
Mr Elliot was very professional and thorough.
Replacement of smoke detectors
Mike - Kennesaw, GA 30152
Garrett did an excellent job and gave us good information regarding other upgrades.
Professional
Jeff - Kennesaw, GA 30152
Professional and courteous. Work preformed in a timely manner. Work is clean and neat. Allen and Victor did a great job.
Hot water Heater Installation
Bobbie - Kennesaw, GA 30144
Same day installation, that went well! Techs, knowledgeable. Informative and courteous! Price for HWater heater has increased significantly today! Persons setting appt very personable and gave me confidence in utilizing this co!
Excellent service on a/c repair
Brad - Kennesaw, GA 30152
Tech arrive as scheduled and checked out our a/c system. Was very thorough, explained everything, and got our unit restarted. This was our first time using TE Certified and we signed up for their HomeCare preventive maintenance plan.
Excellent service!
Mary - Kennesaw, GA 30152
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you very much for the excellent rating, Mary! We truly appreciate it.
Excellent service!!
Kevin - Kennesaw, GA 30152
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for the five stars and your kind words, Kevin! We’re glad you received great service and we appreciate your support.