Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
I contacted TE Certified for electrical work at our previous home and was very pleased with their services. So, when we moved to a new home, I contacted them to address plumbing issues cited in the home inspection report and, again, was very pleased. My third experience was for electrical updates I wanted and the team made sure everything was working properly and brought up to code. Lee Brown was very knowledgeable and professional throughout the process. He listened to what I wanted done, explained how he would get it done and made great suggestions for alternative solutions. Everything is working just as I expected it to and I am a very happy customer.
Shane has deep knowledge of the HVAC systems. Did a thorough inspection of the unit. Very polite. Works fast. Highly recommend!
My tech was absolutely amazing. We spoke about the issue and then he worked independently. From time to time he would asses the situation and give me an update on what charges I would have to pay. I could not have asked for a better service. I will use your company all of the time and would be happy to keep the same tech. Thank ypu!
Excellent. David was able to answer all my questions. Very courteous and easy to work with. Will definitely be using TE for all my future needs.
We bought an older home and contacted TE Certified to address issues cited on the home inspection plus replace an old water heater. Joshua and Jerry were very professional, explained what needed to be done and resolved all the issues in a single visit. Yes, I wish it cost me 1/3 less than it did but the previous owners did a lot of DIY that wasn’t up to code and I wanted knowledgeable, certified plumbers to make everything right. That is what I received and I am pleased with the results.
Wonderful customer service.
Brandon was amazing! My job was not easy and took two days. Once they left I felt like he was family. He did an amazing job and kept me updated the entire time.
Lee was superior to work with. He performed quality work in a timely fashion. He was thorough in his communication and execution. Thank you.
Trevor is the consonant technician. Professional and competent in his field. The crew did a great job and are polite. I couldn’t ask for a better result from my repairs. I would rehire TE Certified again ,recommend them very highly.
Timely, knowledgeable and communicative and friendly, all qualities we look for when hiring services.