Local Reviews
for Kennesaw, GA
Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, and excellent service. Customers express satisfaction with the technicians' punctuality, knowledge, and ability to explain issues clearly. Positive mentions are made of the company's responsiveness, fair pricing, and the quality of the products and services. Customers also appreciate the technicians' friendliness, transparency, and willingness to educate them on HVAC maintenance. However, there are a few negative reviews that mention issues with pricing and pushy sales tactics. Overall, the sentiment is positive, with a clear emphasis on the positive aspects of the company's services.
Our Reviews by City
Honest and Knowledgeable
June - Kennesaw, GA 30152
I appreciate you honesty and expertise. Thanks for fixing my air conditioning system.
Response from Bartlett Heating & Cooling:
Thank you, June, for this 5-star review of your Trane unit repair! We’re glad to hear that you found our service honest and knowledgeable. It was our pleasure to help fix your air conditioning system. If you need any further assistance in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Professional and Efficient!
Caitlyn - Kennesaw, GA 30144
Chris did a great job with the install. He was friendly, efficient, and clearly knew what he was doing. He worked fast without rushing and paid attention to the details. He kept me updated throughout and made the whole process easy. Really solid experience start to finish.
Response from Bartlett Heating & Cooling:
Thank you, Caitlyn, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris provided you with a professional and efficient installation experience. His attention to detail and ability to keep you informed throughout the process are qualities we truly value in our team. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
These guys are the best
Pat - Kennesaw, GA 30144
Very nice guy!
Response from Bartlett Heating & Cooling:
Thank you, Pat, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had such a positive experience. Our team works hard to provide great service, and it’s always rewarding to know it’s appreciated. We look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Six Star Review!
Anita - Kennesaw, GA 30144
I would give 6 stars if I could. Jason at Bartlett Heating and Cooling not only serviced my system, he discovered more selections on my thermostat that I didn't know were there - and taught me how to use them. I highly recommend this company.
Response from Bartlett Heating & Cooling:
Thank you, Anita, for this 5-star review of your Ruud unit maintenance! We're thrilled to hear that Jason provided such excellent service and was able to enhance your experience with your thermostat. Your recommendation means the world to us, and we're grateful to have customers like you. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service
Christi - Kennesaw, GA 30152
Awesome service. Highly recommend for HVAC maintenance and service.
Response from Bartlett Heating & Cooling:
Thank you, Christi, for this 5-star review of your Lennox air conditioner service. We know this was your 1st time calling on our team, so earning these high marks means the world to us! We look forward to providing this level of service with each visit to your home. Thank you for recommending Bartlett Heating and Cooling!
Excellent service experience
Greg - Kennesaw, GA 30152
Response from Bartlett Heating & Cooling:
Thank you, Greg, for this 5-star review of your air conditioner maintenance. We strive for an excellent service experience with each visit to your home! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Sue - Kennesaw, GA 30152
Bartlett installed a new hvac system for my main floor. The technicians were courteous and left everything all cleaned up.
Response from Bartlett Heating & Cooling:
Thank you, Sue, for this 5-star review of the installation of your new Carrier heating and cooling system. We know this is a big project, and we are honored to be the contractor to do this for you. Thomas, Kenny, and Jacob will be thrilled to see these kind words! Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system :-)
Excellent Service!
Erica - Kennesaw, GA 30152
Spent time to explain the system and recommendations for the system.
Response from Bartlett Heating & Cooling:
Thank you, Erica, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you found our service excellent and appreciated the time we took to explain the system and provide recommendations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service- annual inspection 5/7/25
Yul - Kennesaw, GA 30144
Jason Kominoth my technician today, simply: Professional- quality work and personal! Made sure I was informed about all details of my service call!
Response from Bartlett Heating & Cooling:
Thank you, Yul, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that Jason provided you with excellent service during your annual inspection. Our team is dedicated to maintaining high standards, and it's great to know that Jason's professionalism and attention to detail made a positive impact on your experience. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service
Mary - Kennesaw, GA 30152
Jason is wonderful! He takes time to explain what he’s doing and why. He’s very personable and my dog loves him. She said bring treats next time.
Response from Bartlett Heating & Cooling:
Thank you, Mary, for this 5-star review of your Ultravation repair! We’re thrilled to hear that Jason provided excellent service and made such a positive impression on both you and your dog. We’ll make sure to have treats ready for the next visit! Your feedback means a lot to us, and we look forward to seeing you both again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
A Great Experience
Renita - Kennesaw, GA 30144
Jason was awesome! He was so respectful, his service was exemplary. In a time when good customer service is so fleeting, I really appreciated Jason. I purchased my unit approximately one year ago, and I have truly appreciated my experience with Bartlett. Each technician that has come to my home has been great. Even when I call into the office, the representatives are great!
Response from Bartlett Heating & Cooling:
Thank you, Renita, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that Jason and our team were able to provide you with such a positive experience. It's great to know that you’ve appreciated our service over the past year. We strive to maintain high standards, and your feedback reinforces our commitment. If you ever need assistance, don’t hesitate to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great service!
Mary - Kennesaw, GA 30152
Response from Bartlett Heating & Cooling:
Thank you, Mary, for this 5-star review of your Lennox unit maintenance! We're thrilled you had an excellent experience with our service. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great service
Drew - Kennesaw, GA 30144
Response from Bartlett Heating & Cooling:
Thank you, Drew, for this 5-star review of your Payne unit repair! We’re thrilled to hear that you had an awesome experience with us. Your support means a lot, and we look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great Service!
Minh - Kennesaw, GA 30152
We were shopping around for a new HVAC company as ours got to big to remember who we were. I'm glad we found Bartlett. Jason was awesome and took the time and care that was need to diagnose our system. Give them a try!
Response from Bartlett Heating & Cooling:
Thank you, Minh, for this 5-star review of your multi-system inspection and repair! We're thrilled to hear that you had a great experience with Jason and that he took the time to properly diagnose your HVAC system. At Bartlett, we strive to provide personalized service, and it's great to know we met your expectations. We truly appreciate your recommendation and look forward to being your go-to HVAC company! If you need anything in the future, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great experience
Jim - Kennesaw, GA 30152
Very neat job, easy to work with.
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of the installation of your Carrier furnace! We're thrilled to hear you had a great experience and found our work neat and easy to collaborate with. If you need anything else in the future, don't hesitate to reach out. We look forward to working with you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)