Local Reviews
for Lawrenceville, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Excellent Service
Kay - Lawrenceville, GA 30043
Great service! He and his assistant were very professional. He found the problem quickly and gave us our options on how to fix it. Explained every step in detail.
Excellent Service.
Lumpkin - Lawrenceville, GA 30046
Gavin assessed the problem and offered solutions. He quoted a charge and after securing the needed parts he completed the work in a timely manner.
They did the job quickly and well
Brian - Lawrenceville, GA 30044
I had several years worth of plumbing issues that needed to be resolved. I showed the plumber what was needed, the estimate was good, and the work was done quickly and well.
Plumbing
Sid - Lawrenceville, GA 30044
friendly, excellent workmanship. returning another plumbing job.
Excellent service!!!
Sid - Lawrenceville, GA 30044
Knowledgable friendly suggest good ideas for hvac enhancements
Excellent service
Kelly - Lawrenceville, GA 30043
Same day appointment. Fixed on the spot! Both guys were very knowledgeable and friendly! I hope I don’t need to but if I do I will definitely call them again!! Thanks
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for sharing your experience, Kelly! We’re glad the team was knowledgeable and efficient. Don’t hesitate to reach out if you need anything in the future.
Customer Satisfaction Survey
John - Lawrenceville, GA 30044
Elvis and his associate did a very good job. There are a couple of concerns outstanding with the equipment (not with Elvis). The furnace filter tray is damaged, making a filter change extremely difficult. Elvis said he would add getting a replacement tray to his notes. There are sections on the AC unit where the cooling fins are bent/dented.
Great service!!
Thomas - Lawrenceville, GA 30043
Nathan and his assistant were very professional and easy to work with. They did a great job in a timely fashion. I would recommend Nathan to handle any plumbing job.
Outstanding service
Marie - Lawrenceville, GA 30044
Michaelb was very fair and honest with his assessment of the situation that we had at our house. He explained things very well. The work was done in a timely manner, and I would definitely use him again and recommend him to anybody in my neighborhood..
Excellent service!!
Cody - Lawrenceville, GA 30043
Phenomenal service. They are very educated and explain everything very well. They cleanup nicely after the job is done. And are so nice and polite
Excellent Service.
Libby - Lawrenceville, GA 30043
Milton was very friendly, thorough and did a good job. I will definitely recommend your company to friends.
Review of Nathan Ruis
Bill - Lawrenceville, GA 30046
The service was great and Nathan was excellent
Mike B is awesome
Liz - Lawrenceville, GA 30044
Mike B is very knowledgeable and an expert in his field. With his experience, I felt confident he would do the job well and he did! He is also very easy to talk to and answered all of my questions and concerns. Pleased with the overall experience from start to finish.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your kind words, Liz! We're lucky to have Mike on the team, and it's great to know he made such a positive impression. We're glad the experience met your expectations and that you felt well taken care of throughout.
Excellent HVAC Service Assessment
Saundra - Lawrenceville, GA 30043
Technicians Antonio & teammate arrived early for my HVAC system review for it not cooling as it should. Both techs were very professional, friendly, respectful of my property & informative as we discussed what their evaluation of my HVAC revealed. They answered all my concerns & I would definitely recommend TE Certified!
Response time was great
Steve - Lawrenceville, GA 30045
Nolan seemed very knowledgeable and pinpointed the possibilities of the problem I was having. Would definitely recommend