Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Mr. Dalton arrived ahead of time with his colleague and quickly explained what was going to be done to my HVAC unit. He did a maintenance check and found the unit working properly. My unit is approximately 17 years old and Mr. Dalton told me it had lasted beyond expected time for a replacement. He said there was no reason to replace it now and to keep it till it stops running. He gave additional advice on how to clean the outside compressor.
Enrique and helper were professional, courteous, efficient and explained everything that needed electical attention in our house, and yet they were able to do just the work I needed without pushing extra services I wasn't prepared to have done at this time. I would definitiely use TE Electrical again.
Jason’s service was excellent. He was incredibly knowledgeable, responsive to our every request, and very patient with our sometimes convoluted questions. We would highly recommend Jason for any plumbing issues, and we’d definitely ask for him for any problems we may have in the future. Thank you!
My problem was solved better than I thought possible.
Very puncture on arrival time; excellent service; courtesy; knowledgeable; cost/price of service seems to be OK; provided some discount for multiple services on same day; my water heater still under warranty but I have to return Home Depot for warranty exchange in order to receive partial discount left on the heater warranty, but TE does not provide exchange warranty with Home Depot.
Noted above. He returned early the following morning and fixed (I hope) the leak this time with some putty et al.
Joshua did a very good job for my water heater. His communication is great and he is very friendly. TE has very good services.
I like the service, the advice for the unit
He was polite and arrived on time!!
I feek so much safer with uodated outlets & switches. Over 40 years time some were burned or arcing. Circuit breakers were tripping. I have safety now. Nolan is always the king of professionalism! He explains the plan. He is organized with needed materials & completely cleans the area after double checking the work. It us a pleasure working with Nolan & John!
Jose arrived early, explained what he intended to do and went to work. I accepted his proposal given the information he gave. He explained everything.
Luis did a wonderful job. He was most informative about what he intended to do. He also cleaned an area the previous technician missed due to the dark when he departed.
The electrician came as scheduled and did great job