Local Reviews
for Lilburn, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Excellent Response!
Judy - Lilburn, GA 30047
Problem: leaky faucet in shower, about 60 years old. Resolution: Replaced both faucets with single control. Results: Replacement looks fabulous!! Project completed in a few hours. Minimal water disruption. Absolutely no mess at all. Very pleased with results 360!!
Excellent service!
Willie - Lilburn, GA 30047
Mario was very professional and we enjoyed having him in our home. We are very satisfied with his work. Thank you for sending someone with such a kind personality. We will gladly have him come to our home again if we need any other work done to our home.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Willie! We're so happy to hear Mario made such a positive impression both professionally and personally. It’s always a pleasure to send someone who feels like part of the family. We look forward to helping you again whenever you need!
Great service
Hewey - Lilburn, GA 30047
Did did a great job
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Hewey! We appreciate your kind words! It’s great to hear you were happy with the service and the job done. Thanks for sharing!
Excellent Trustworty Service
Charles - Lilburn, GA 30047
Mr. Dalton arrived ahead of time with his colleague and quickly explained what was going to be done to my HVAC unit. He did a maintenance check and found the unit working properly. My unit is approximately 17 years old and Mr. Dalton told me it had lasted beyond expected time for a replacement. He said there was no reason to replace it now and to keep it till it stops running. He gave additional advice on how to clean the outside compressor.
Excellent Service!
Donald - Lilburn, GA 30047
Enrique and helper were professional, courteous, efficient and explained everything that needed electical attention in our house, and yet they were able to do just the work I needed without pushing extra services I wasn't prepared to have done at this time. I would definitiely use TE Electrical again.
Arrive quickly and was helpful
Lauren - Lilburn, GA 30047
Excellent Service
Mea - Lilburn, GA 30047
Jason’s service was excellent. He was incredibly knowledgeable, responsive to our every request, and very patient with our sometimes convoluted questions. We would highly recommend Jason for any plumbing issues, and we’d definitely ask for him for any problems we may have in the future. Thank you!
Wonderful service
Juanita - Lilburn, GA 30047
My problem was solved better than I thought possible.
Great Service
Long - Lilburn, GA 30047
Very puncture on arrival time; excellent service; courtesy; knowledgeable; cost/price of service seems to be OK; provided some discount for multiple services on same day; my water heater still under warranty but I have to return Home Depot for warranty exchange in order to receive partial discount left on the heater warranty, but TE does not provide exchange warranty with Home Depot.
Good service but unforunately Pedro had to come back as the new faucet he installed began leaking.
Randy - Lilburn, GA 30047
Noted above. He returned early the following morning and fixed (I hope) the leak this time with some putty et al.
Excellent service!
Renato - Lilburn, GA 30047
Joshua did a very good job for my water heater. His communication is great and he is very friendly. TE has very good services.
Good
Gustavo - Lilburn, GA 30047
I like the service, the advice for the unit
Excellent service
Brandon - Lilburn, GA 30047
Great service and very friendly
Robert - Lilburn, GA 30047
He was polite and arrived on time!!
Again, excellent service
Judy - Lilburn, GA 30047
I feek so much safer with uodated outlets & switches. Over 40 years time some were burned or arcing. Circuit breakers were tripping. I have safety now. Nolan is always the king of professionalism! He explains the plan. He is organized with needed materials & completely cleans the area after double checking the work. It us a pleasure working with Nolan & John!