Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Troy and TJ listened to my concerns and fixed the minor problem I had with the inser door sagging. The door hinge was tightened up. Always feel better knowing chimneys are clean and ready for next season.
Troy was on time and did a thorough inspection and cleaning of our fireplace. He was so polite and very careful to keep things clean.
Very knowledgeable representative. Did a wonderful job of cleaning and telling us what he saw. Mentioned things to look for when using our fireplace. Thanks
I just had the yearly chimney cleaning and inspection by 2nd Generation Chimney technicians and was happy with their professionalism and attention to detail. Very friendly and thorough with their explanations. Would recommend their work.
I am very happy with the look of the new chimney and look forward to be able to use them again. The teams were very knowledgeable and did an outstanding job.
I am very happy with the look of the new chimney and the professionalism of the team that did the work at my home.
Scheduling the appointment was easy. They called to confirm arrival time. Service was completed and no mess left behind.
Troy was professional and efficient. He wore a mask and took care to keep our home clean during the process
I was kept notified of their arrival time. They wore PPE, mask and gloves.
Prompt, professional and knowledgeable.
Very pleased with cleaning and chimney repair!