Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Ryan was a great tech, and I was pleased with his attention to detail and his knowledge of trouble shooting the problem that caused my downstairs lights to go out. He fixed to problem and the cost was affordable, and I would highly recommend Ryan and TE certified electrical for any electrical work, and I will definitely use them in the future. Thanks Ryan for doing a great job.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Terry! We're glad we could help you with your electrical issue. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing TE Certified and for recognizing Ryan’s great work!
Installed a charger for our new electric forklift.