Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Brandon was very knowledgeable, patient and forthcoming with information and improvement.
Today was the second occasion I had to require the services of TE Certified. I contacted the company concerning a different matter based on the outstanding service I received from their technician, Mike Pharr, who made several plumbing repairs for me recently. He returned today to fix a different issue and I couldn’t be happier with the work he performed. I highly recommend TE Certified.
I had a leak spring up under my bathroom sink & needed a “reputable” plumbing company. TE Certified came highly recommended & I was able to schedule service quickly to work around my crazy schedule. Not only was Mike very polite & knowledgeable, he pointed out some other problematic areas of my sink with recommendations as to how to repair them. I did not believe he was upcharging me as I could quickly verify from the internet the veracity of his claim. I highly recommend this company & have added their contact information to my speed dial.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Kimberly! We’re so glad to hear Mike delivered the kind of honest, knowledgeable service we’re proud of. Thanks for putting your trust in us, and for making us a speed dial favorite!
Dalton was courteous, and informative .