Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
I like the text TE sent out with the name and picture of the electrician coming to my home. Phil came yesterday and told us what needed to be done. Ty came back today and once he had collected all the materials he needed worked diligently until the job was finished.
My Technician’s name is Gavin Torres. He provided me with several (no pressure to buy) options. The initial visit was no cost. He patiently listened and informed me that I needed a new water heater. After he left I call another company who send their technician to assess and he too informed me that I needed a new water heater but his information came at a cost. When you’re confident about your profession it will manifest itself in many ways. Customer service and customer satisfaction is everything. Thank you Gavin. TE Certified will leave you satisfied. ✅
Every TE Certified technician that has serviced my home has been totally professional and Mr. Marvin was no different. I know he's an honest guy because he gave me information that I already knew. He provided additional info to prepare me for future problems. I'll stay with this company.
This team was FANTASTIC! Super professional, friendly, and fast! 10/10 just like with Wesley. Will be repeat customers
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you so much for your enthusiastic feedback! We’re thrilled Wesley and the team provided such great service. We look forward to being your go-to whenever you need us!
Setting up the appointment was very easy and communication with the office. Staff and electrician were seamless and incredibly accurate. Jose took time to explain his findings and what he was going to do with repairing the issue. Very pleased and will use TE Certified Electrical again.
I had a great experience with TE HVAC. My technician, Jonah, was extremely professional, thorough, and knowledgeable during the inspection of my HVAC system. He quickly identified the issue and clearly explained a detailed plan of service to address it. I also appreciated that he informed me about their 24-month interest-free financing option—something I wasn’t even aware was available. This made the repair process much more manageable. I’m very happy I chose TE, and I highly recommend this company to anyone looking for reliable and honest service.
I had TE Certified come out to perform an electrical inspection after my insurance company sent out StrikeCheck. I wanted a second opinion because I didn’t feel confident in the first inspection—and I’m so glad I did. Phil from TE Certified was my technician, and he was absolutely fantastic. He was thorough, professional, kind, and incredibly patient. He took the time to walk me through everything, answer all my questions, and ease my concerns. What really stood out is how much StrikeCheck missed. Phil found several issues that had been completely overlooked, and he provided clear, honest feedback and recommendations without pushing anything unnecessary. I truly felt like he had my best interest at heart, and I never felt pressured or taken advantage of. If you’re dealing with insurance claims or just want a trustworthy second opinion, I highly recommend TE Certified. Their professionalism and attention to detail—especially from Phil—made all the difference.
Excellent!
Great service and friendly people
Mario, Was on time, he explained what the issue was and fixed it right away.
Jay was very professional and took care of our issues quickly. Cleaned up afterwards very helpful.
Professional, courteous, and patient. I will recommend to everyone.
He did a fantastic job!!!!