Local Reviews
for Loretto, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Excellent Service, as always.
Charly - Loretto, MN 55357
2nd Generation installed our chimney liner in 2019 and we have used them to clean and inspect our chimney since. The staff are always punctual, friendly and professional. They always share any issues or concerns they may see and make recommendations, if any. We trust and rely on 2nd Generation to give us the peace of mind while using our fireplace throughout the winter. Thanks everyone.
Excellent and reliable Service!
Charly - Loretto, MN 55357
Matthias showed up at the scheduled time, giving me a call prior to showing up. He was thorough with his inspection and cleaning, showing me pictures of the buildup prior to and after cleaning. Excellent service as always! Thank you again!
Excellent Service!
Charley - Loretto, MN 55357
Highly Professional and Competent. Showed up at the scheduled time and was prompt and efficient with the cleaning. Took photos showing the buildup inside the flue and made recommendations on the need for a mid season (January timeframe) cleaning so as to prevent possible flue fires from occurring due to the extra buildup. Very reassuring the information shared regarding the condition of the whole system. Overall, the company is awesome. I had them install the liner and have been using them ever since for cleaning and maintenance. Lisa always sends me reminders of upcoming scheduled cleanings so I don’t forget to get it done before the winter. AAA+ overall rating for crew and company.