Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Andrew is the third tech that has been sent to our home. All three were top notch. Quite Satisfied.
Nondisclosure of required permit and code inspection during the sales process, at the point of agreement or upon installation. After payment, was not provided with an invoice, warranties, photos or of notice of required permit and inspection. Coordination and communication was severely lacking.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for bringing this to our attention. We take your concerns & feedback seriously and would love the opportunity to make things right. Please reach out to us at 770-291-5566 so we can look into your project details and ensure you receive everything you need, including your invoice, warranty information, and required documentation.
David Hobart did an excellent on some plumbing in our home. David is very knowledgeable and took time in explaining how various things work in the overall system. Thank you David for being patient with my questions. Great job.
Got the work done so quickly! So happy
TE Electrical/Plumbing is my go to source for all things electrical and plumbing. Technicians are professional, skilled, and knowledgeable. TE does a great job utilizing technology to dispatch techs and to communicate with customers.
Liam was great and on time. He explained everything clearly and provided great service.
Great job. Friendly and professional
Once again, TE did a great job. My technician Jason was professional and very patient with me.