Local Reviews
for Maple Grove, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Great service!
Jim - Maple Grove, MN 55369
Excellent service!
Ken - Maple Grove, MN 55369
Always get great courteous service from 2nd Generation. They arrive when they say, do a thorough job cleaning chimney and leave the area neat and clean.
A chimney company that stands against against the huff and puff of the big bad wolves!
Ian C. - Maple Grove, MN 55369
In an age of shady deals, short cuts, incompetent customer service, and disingenuous business practices 2nd Generation Chimneys stands as a reputable, fair, and honest company that not only uses their expertise to add value to your home but shares their formidable knowledge to enhance the joy in using your wood-burning fireplace. Rather than seeking to blow your budget and confidence down with jacked up prices and questionable maintenance procedures they have reasonable rates and send experts like Tyler, a consummate pro and the kind of upright person you want to have to protect your sizable chimney investment. You could call him a sheep dog when it comes to the dirty duty of cleaning your chimney. He doesn't cut corners of make excuses, but rather he rolls up his sleeves and makes sure that your fireplace is safe, clean, functional, and maintains the grandeur that it should have as a centerpiece in your home. Bring on the wolves of time, age, and use. Though they huff and they puff they can't blow our chimney down because we used 2nd Generation.
Exceeded expectations
Lisa - Maple Grove, MN 55311
Matthias and team were amazing. I may not have received the results I wanted (functioning fire place) but they were such a delight to work with. AND…. They started to shovel my drive way. Nothing less than exceptional
Outstanding service.
Martha - Maple Grove, MN 55311
Everything was explained to me thoroughly and completely. He answered questions I didn’t know enough to ask. The service was very clean. He was respectful and very kind.
Gas Fireplace looks and works great!
MM - Maple Grove, MN 55311
Friendly!! Honest!! Great work!!
Great Service
Heidi - Maple Grove, MN 55369
Considerate and Competent Chimney Experts!
Ian C. - Maple Grove, MN 55369
I just wanted to relate to you the exceptional work performance displayed by your team members; namely, Tyler and Troy. They both went above and beyond in the recent repair of our chimney at our home. Having the job done by competent, personable, and trustworthy individuals is of paramount importance when inviting a contractor to a private residence, especially in times like these. Tyler and Troy put my entire family at ease not only with their obvious mastery of craft but also with their professionalism and customer service. I can’t fully express to you how relieved I am that our chimney is now safe and secure because of their fine craftsmanship. They are an asset to your organization and you should be proud of how they represent both you and your organization. I want to add that my positive impression of Tyler when he first came to assess the job was a crucial factor in my keeping your company in mind these past three years. I relay these well deserved kudos without reservation and sincerely thank you for sending to our house such fine workers, but of equal importance, individuals with a generous and kind spirit!
Great work
Jim - Maple Grove, MN 55369
Dryer Duct Cleaning
Jim - Maple Grove, MN 55311
Service people were very nice and did a great job.
chimney Inspection
Jim - Maple Grove, MN 55311
These peope were very professional and good to work with.
Review
Tom - Maple Grove, MN 55369
Great service! Seems expensive.
Brita - Maple Grove, MN 55311
Wonderful Customer Service!
Jessica - Maple Grove, MN 55369
The technician was very thorough and let me ask about a hundred questions and answered every one of them! He was very knowledgeable and did a great job explaining everything. I would highly recommend!
Prompt, courteous service,
Darlene - Maple Grove, MN 55369
certainly would recommend