Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Troy asked to see what he was up against, gave a quick tour. He got right to work. Finished in his estimated time. Went through the findings of his inspection. Answered all my questions. We have used 2nd Generation before and have confidence in their work. Staff has always been friendly and polite. Good company in my opinion. Thanks for the help.