Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Tanner was very thorough in preparing and checking out our furnace, air exchange system and Aprilaire. He explained what he did and told us what condition everything was in.
Este was amazing! He replaced my water heater. Very professional. He informed me about my new water heater. I will recommend Country Side to family and friends!
Professional, and efficient
The crew was very unobtrusive and did their work inside and out efficiently and with minimal disruption. They explained the new heat pump system and thermostat and provided good information about future maintenance and system function. Good communication, punctual in scheduling and showing up, great financing. Overall excellent service and I'm very pleased.
Response from Countryside Heating and Cooling Solutions:
Hi Toni- Thank you for your 5 star review! We are pleased to hear that Ben was friendly and provided you with excellent service! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
Technicians were very knowledgeable and professional and took the time to answer questions and offer advice.
Response from Countryside Heating and Cooling Solutions:
Hi Nance- Thank you for your 5 star review! We are pleased to hear that you received excellent service from Ben! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
On time and great service
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Randy! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
We have always gotten very professional service from Brooks at Countryside Heating and Cooling.
Sam was really great to be around. He took time out to answer questions--even if it didn't pertain to the installation😂 Sam was professional, extremely nice and outgoing. He was always smiling and seemed to be very happy doing the job. If anyone asked me about him I would say he's a keeper!
Response from Countryside Heating and Cooling Solutions:
Hi Pete- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Esteban went above and beyond in installing during this nasty weather. I joked with family that live down south that ONLY in Minnesota does one install an air conditioner. I sent a picture of Esteban as well. He was extremely nice, always smiled and was very courteous. He was a pleasure to talk with.
Response from Countryside Heating and Cooling Solutions:
Hi Pete- Thank you for your 5 star review and pictures you sent to Tony! We are glad you had a great experience working with Sam and Este. We truly appreciate your business. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team