Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Very professional and polite would recommend.
Brian was fantastic, he found the problem right away and repaired it. I will use your company again because of him.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
We’re thrilled Brian made such a positive impression by quickly finding and resolving the problem. Thank you for your trust, Looking forward to helping you again, Dennis!
Devin was very courteous & thorough
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Kelly! We appreciate you highlighting Devin’s professionalism and attention to detail. Thanks for sharing your experience!
Brandon was professional, courteous, and knowledgeable.
Great customer service and very knowledgeable
Terence is a prince among service techs! He was efficient and knowledgeable and fixed the problem quickly. My daughter has the same problem at her house and is going to use TE Certified too!
Mike arrived on time,very professional,and immediately knew what the issue was. Addressed the issue,and was on his way. I will definitely be using TE Certified Plumbers for all future plumbing needs,and highly recommend.
Great experience. Brandon took the time to review the troubleshooting process and was very thorough about it. He inspected the electrical system and pointed out possible issues which he remedied. I highly recommend this company and Brandon in particular.
Great service! Professional. Very thorough, detailed oriented, and committed to customer satisfaction.
Honest and straight forward