Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Hi, the service tech was great and very helpful.
I believe Mathew did a great job at both my home and cabin.
Ben is always very professional and thorough. I appreciate how he answers questions unrelated to the job at hand.
Response from Countryside Heating and Cooling Solutions:
Hi Simon- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Called at 2pm on a Friday afternoon with concerns about our water heater and by 5:30pm we were up and running again. We’ve used Countryside for years and would never call anyone else. Highly recommend!
Brooks was very thoughtful and considerate. Addressed all issues and went above and beyond to ensure everything was done correctly.
Not just Ben, but Maggie too... Both very helpful and understanding. Appreciate you.
Every time Brooks comes to service our house we are always impressed with his kindness and knowledge.
Knowledgeable. Prompt. Good experience
Jacob was responsive, good at installation and effectively showed me how to use the new air exchanger.
Ben arrived on time. Treated me by my name and introduced himself. He always removed his shoes when entering our house. Explained what was done and ran the air conditioner to confirm everything was operational. Offered me the monthly service contract which air accepted as it is a good deal if you have your service done per manufacturer’s recommendation.
Ben was great. Went above and beyond.
Response from Countryside Heating and Cooling Solutions:
Hi Simon - Thank you for your five-star review. We are pleased to hear that Ben provided you with great service and he went above and beyond for you. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team