Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Troy was punctual, professional, knowledgeable, and tidy. Will definitely continue to use 2nd Generation Chimneys!
Second Generation Chimney has been cleaning my chimney for many years and always provides excellent service.
Matthias and his co-workers at 2nd Generation Chimneys did a fantastic job with rebuilding our fireplace. Very polite and thorough in all respects. They added a liner and new chimney cap as well as rebuilt the entire firebox. They maintained a very clean job site. The were on-time and on-budget.
very knowledgeable, very helpful
Matthias is always on time, answers all questions, and is very professional. Highly recommend.
Tyler was professional and an incredibly knowledgeable specialist. The options for a wood burning insert are also top notch.
Very thorough and professional! Our grandson enjoyed helping in the process!
Mathias is a great employee I’ve worked with him quite a few times he’s almost as good as Troy.
Love Tyler. He did a great job. Went above and beyond.
We had a chimney cleaning and a dryer vent cleaning. We're very happy with the service and the ability to discuss ongoing maintenance and servicing. I look forward to working with 2nd Gen Chimneys for years to come. They replaced my fireplace flue last year, which was also a great experience.
Very happy with the chimney and dryer vent inspection in cleaning. Cleaning the fireplace window, and cleaning the dryer lint collection area, would have been nice touches
2nd Generation Chimney service was fabulous. Everything from talking to Lisa and David in the office to having Tyler and Jayden come to my house and take care of my issues was the best. Everyone was very professional and the when compared to others the price was right for all that they did. And they were able to get here quickly. I would highly recommend them.