Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Este arrived promptly and was very thorough and communicated the status of my furnace He respected my home and is very conscious Highly recommended
This was Matthew's 2nd visit to our home. He was prompt, courteous and most importantly, technically competent! He diagnosed an issue others missed last Spring!
Tanner was friendly, thorough and professional. With a condensing furnace, I feel it is important to keep everything clean, effective and adjusted. The 6-month visit program seems to provide that.
Tanner was efficient, very knowledgeable and pleasant. Excellent service
I called Countryside for an HVAC maintenance check and was impressed with their thorough inspection. It gave me peace of mind knowing everything is in good shape as we head into the new season.
Furnace/ac unit replaced in timely manner
Response from Countryside Heating and Cooling Solutions:
Hi Loral Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
I didn't have very much contact with Esteban. He had very few questions for me, and the visit went smoothly.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Frank! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Matt provided excellent service. He discovered questionable wiring between the outdoor unit and the air handler in the attic. He ran new wiring in a very tight location and explained clearly what the problem was and the solution.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Larry! We are pleased to hear that Matt provided you with excellent service! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Josh was great! Went over and Beyond answering all my questions!
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Brad! We are pleased to hear that Josh provided you with great service! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Everyone at this company is so professional. I can't say enough good things about them.
Honest and helpful the entire time
Response from Countryside Heating and Cooling Solutions:
Thank you for your kind words! We're always here to help and provide the best service possible. We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Countryside never disappoints! They are courteous, neat and on time. Matt was very thorough and explained everything nicely!
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
During a maintenance tune-up, he left the discharge pipe disconnected from our humidifier, so that water spilled over through our basement
Response from Countryside Heating and Cooling Solutions:
Our Office Manager has been in communication with you. After reviewing the pictures taken after the work was completed, it has been determined that the hose disconnection occurred sometime after the work was finished.
Tech answered my questions and explained his findings in understandable terms. very satisfied with overall experience Would recommend to anyone looking for your services.