Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
You’ve been our go to company for over 20 years and with employees like Matthew you’ll continue to be our go to company. We’d be happy to share our satisfaction with Countryside publicly any way you’d like to advertise it.
Matt from Countryside replaced failed water heater, in a cramped space, super fast. He was here barely an hour after I called in. A+ from start to finish.
Countryside is great to work with! Friendly and responsive.
Professional, knowledgeable and friendly people
Josh was so friendly and nice. He fixed our problem quickly and was very nice to work with.
Response from Countryside Heating and Cooling Solutions:
Hi Elizabeth- Thank you for your 5 star review! We are glad to hear that you received great service from Josh! We truly appreciate your continued business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
He provides a good service and is an asset to your team
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Eric! We are pleased to hear that Este provided you with excellent service. We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
We’ve used countryside for over 20 years and have always had prompt, excellent service. Every service technician, including our first timer, Ben, have been informative and helpful.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Michael! We appreciate your loyalty, trust in our services and your continued business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Cleaned and check AC. Upon inspection of furnace noted corrosion. Noted that due to corrosion and age of unit should consider replacement before next heating season. Wry appreciated!
Ben answered questions, reported his findings and worked efficiently.
Response from Countryside Heating and Cooling Solutions:
Hi Bill- Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Great guy, Brooks. Efficient, personable and very knowledgeable.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
We’ve had Countryside service for over 20 years and it is always excellent. Service personnel are always prompt, pleasant and knowledgeable. Questions are answered and explained. Very highly recommend them.
Ben was very thorough in the troubleshooting that was performed. He seemed to take his time to ensure that the system was running properly. Ben explained what he found out and what he did to correct the problem.
Matt was very thorough in diagnosing the problem and explaining my options. I really appreciated it when once he started the installation, he decided that one piece of equipment was not going to be needed so he didn't install it, saving us almost $700 dollars. I have been impressed by all the people I have come in contact with at Countryside!
Crew was on time, kept me informed and very courteous