Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Matt always does a great job! Thorough and knowledgeable!
They were both so nice, informative and did a great job. Matt had to fit the boiler in a small area and worked very hard to make that work.
Tanner was very pleasant, answered my questions clearly and also took initiative to set up an appointment for me when I mentioned that I was thinking about replacing my tank water heater with a tankless heater.
Excellent knowledge. Great customer service.
Matt is very knowledgeable and professional and was on time for the call. Looking forward to him servicing our gas fireplace!
Response from Countryside Heating and Cooling Solutions:
Hi Todd- Thank you for your 5 star review! We are glad to hear that you always receive great service! We truly appreciate your continued business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
Serviceman did a super job
Response from Countryside Heating and Cooling Solutions:
Hi Bernie- Thank you for your 5 star review! We are glad to hear that you received excellent service from Ben! We truly appreciate your continued business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
Ben took time to explain what he thought was the problem and what we need to do fix it. Very professional in the way he did his work.
Response from Countryside Heating and Cooling Solutions:
Hi Brad- Thank you for your 5 star review! We are glad to hear that you received excellent service from Ben! We truly appreciate your continued business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside team
Countryside Heating and Cooling has always provided excellent service. They are always reliable, on time and technicians are very knowledgeable.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review and trust in our team, Teresa! We truly appreciate your continued business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
He could not get the A/C to start up. Stuck with it doing process of elimination until finding the problem. Once identified, easy fix.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Rodney! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Matt and crew did a great job installing our new system, very much appreciated!
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, Dale! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Ben has done our service a number of times. He knows the layout and does a very efficient job. Always cordial and pleasant.
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review, John! We truly appreciate your business and hope to keep you a satisfied customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team