Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Tyler was very friendly, helpful and knowledgeable. He gave us some free tips on how to use our wood stove, and even showed us how to use the dampers on our HVAC system to keep our house warmer and more efficient!
The guys that cleaned/inspected an repaired both my fireplaces were extremely knowledgeable. They answered all my questions and explained all the details.They kept me updated on the progress. Recommended a reliable source for fire wood. I am extremely pleased with their services.