Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Very good
Matthias was VERY professional, articulate & respectful of property. On time, showed me his work - honestly can’t say enough positives about this company and their employees. Excellent
Very professional!! HIGHLY recommend.
In the past month, we've hired 2nd Generation Chimneys for multiple jobs. It began with pest removal (a couple of red squirrels that made their way into our fireplace) and chimney inspection and cleaning. We decided to hire them for exterior chimney repairs (involving removal of deteriorating brickwork and rebuilding the chimney, plus a new concrete crown, and more), cleaning of our ducts, and next will be a new insert for one of our fireplaces. We've been extremely satisfied with them at every touch point and would confidently and highly recommend them to anyone in need of such services. Thank you 2nd Generation Chimneys!
Troy was very prompt and did a great job with our chimney sweeping and inspection.
2nd Generation Chimneys technician David was extremely friendly, courteous, willing to explain his procedures, and very knowledgeable. I'll be honest, I have no idea how their pricing runs comparatively (thus why I did not rate the cost, although it seems quite fair to me). I googled them, found lots of great reviews, saw an A+ rating from the BBB, and decided to just call them. David was very careful to make sure he did not create any issues with dust or ash coming into the house, and left our home as clean as it was before he arrived. I will definitely recommend them to my friends!
We had a good experience and feel very happy about recent vent cleaning.
Arrived a little early, so wasn't waiting for them. They did a beautiful job, cleaned up everything and done in 45 minutes. I highly recommend them to anyone, and did recommend them to neighbors.