Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Great job, chimney cleaned and inspected, stove cleaned, all done well with no mess.
Always pleased with the 2nd Gen techs. Informative, respectful, courteous, and knowledgeable. Great company that's been helpful and reliable since we first had them inspect the fireplace on the house we were buying several years ago.
Great service, efficient, explains services
On time, completed work timely, cleaned up afterward.
Called a half hour before he showed up. Answered lots of questions. Left everything cleaned better than it was when he started.
Both Mathias and Jordan were considerate and respectful. Matthias seemed knowledgeable and capable.
We are very happy with the service that was done for us.
Crew was very efficient and knowledgeable in executing the repair work.
Techs were helpful in explaining the condition of the chimney and allowed homeowner to watch the TV inspection.