Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
The technicians name was Henry he was courteous and respectful. He gave me a courtesy call with time of arrival and answered all my questions and explained everything as he worked.
Anytime I need electrical service I will call David.
He was punctual, shared his experience and was very experienced and professional in his work. Provided lots of helpful info in regards to which route to take that better fit my repair needs.
Tj and Alex were very knowledgable and experienced. I would use them again.
I originally hired Jordan for a small job of installing an exterior light and outlet. It was during this job that it was discovered that previous electrical work completed by other companies was done incorrectly, leaving some wires ungrounded and other live wires laying in insulation in the attic. Jordan didn't just tell me what was wrong, but instead he showed me the wires, explained what needed to be done, and documented everything. Done right is better than being done cheap!