Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
First time I have used Countryside and was great. Kept me informed of everything being done and found with respect to service. Unfortunately for me temps decided to drop too low to test the AC unit day of service so not completely tested but this is no fault of the techs or Countryside. Definitely will be using them again!
The technicians sent to do my service work were personable and helpful. I appreciated the promptness of the arrival time.
Guys were very pleasant and got the job done quickly.
Our techs were very friendly and knowledgeable about my ac unit and suggested an add on iwave that our family is definitely considering
Response from Countryside Heating and Cooling Solutions:
Hi Mark- Thank you for your 5 star review! We are glad you feel we are the best ever! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Response from Countryside Heating and Cooling Solutions:
Hi Alex- Thank you for your 5 star review! We are pleased to hear that Mike provided you with great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
From scheduling with Maggie, to the service call from Brooks, Countryside Heating & Cooling provided friendly, outstanding customer service! I very much appreciated the 2-hour service window (vs an all-day window); Brooks' explanation of the situation; and the options he provided to fix the problem, vs. selling me an over-the-top solution. For it being my first time using this company, I couldn't be more pleased with them.
Response from Countryside Heating and Cooling Solutions:
Hi JP- Thank you for your 5 star review! We are thrilled to hear that you had a great first experience working with Brooks, Maggie and our team. We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
Service was great as usual. Glad I called.
Response from Countryside Heating and Cooling Solutions:
Hi Daryl- Thank you for your 5 star review! We are pleased to hear that Jake was quick, fast, effective and provided great service. We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Response from Countryside Heating and Cooling Solutions:
Hi Tom! Thank you for your 5 star review! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
I have been with country side heating and air for 11+ years, had new central air conditioner and furnace installed. Always have had great maintenance service. Thank you so much.
Response from Countryside Heating and Cooling Solutions:
Hi Debbie- Thank you for your 4 star review! We are pleased to hear that you always have had great service from our team! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Response from Countryside Heating and Cooling Solutions:
Hello Doug! Thank you for your 5 star review! We are pleased to hear that you received great service from Tony! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Really happy I have a company like yours to service my air and heating units.
Response from Countryside Heating and Cooling Solutions:
Hi Deb! Thank you for your 5 star review! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. We will see you in the fall! -The Countryside Team
Countryside has always been friendly and professional to work with!
Response from Countryside Heating and Cooling Solutions:
HI Doug! Thank you for your 5 star review! We are pleased to hear that you always receive friendly, professional and great service from our team! We truly appreciate your continued business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team