Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Luis Lopez was prompt to the scheduled appointment. I appreciated the calls before his arrival to our home. He was courteous and professional. After assessing the attic vent fan, he proposed a few options and quoted the pricing for each. I also appreciated his suggestions on other electrical issues that he noticed in the home. Thank you for the repairs and the time.
Luis and his assistant, Jose, did a very nice job. Luis is very professional and systematic in approach and personable I would request him again without question for future projects. I like the lifetime warranty on the work and plumbing parts provided as part of the service. That says that TE Certified stand behind your work. Thank you.
Luis was very professional and did an excellent job. He listened and answer all my questions. Highly recommend. His apprentice was also very good. Thank you. I will call again for future needs. I like the lifetime warranty for work done.
Scheduling was easy. Came on time and was courteous and knowledgeable. Price was fair.
Marshall was very professional and quickly diagnosed my electrical problem. He provided three options with estimates and the facts about my current breaker panel. I selected a lower option with no pressure. He completed the work in a timely manner. Highly recommend.
I had Jason S work on our EV charger install, he was very helpful, knowledgeable and efficient and the cost was reasonable even when I added other items into the install. He was very friendly and reassuring, especially the warranties that came with my products and services.
Jay and his partner were so fast and efficient.
When I first scheduled my appointment (on a Thursday) I was told that my soonest appointment would be for Monday. They did reach out to me on Friday morning to let me know a tech would be able to come out that day and look at my garbage disposal. Elijah came out and was very professional. He was able to install my new disposal (which I purchased at Home Depot) in a timely manner. My disposal is working properly. The price for the installation was almost three times the cost of the disposal itself, but was a little cheaper than Home Depot’s installation. I reached out to TE because they have some work for me before and I haven’t had any issues/complaints about their work. I’m giving a 5 star for service, but 4 star for overall experience due to cost.
Great crew & job quality!
Professional and prompt! I really appreciate it!
Marco was prompt, courteous and efficient. It was an excellent installation. Thanks