Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
Luis and his assistant, Jose, did a very nice job. Luis is very professional and systematic in approach and personable I would request him again without question for future projects. I like the lifetime warranty on the work and plumbing parts provided as part of the service. That says that TE Certified stand behind your work. Thank you.
Luis was very professional and did an excellent job. He listened and answer all my questions. Highly recommend. His apprentice was also very good. Thank you. I will call again for future needs. I like the lifetime warranty for work done.
Scheduling was easy. Came on time and was courteous and knowledgeable. Price was fair.
Marshall was very professional and quickly diagnosed my electrical problem. He provided three options with estimates and the facts about my current breaker panel. I selected a lower option with no pressure. He completed the work in a timely manner. Highly recommend.
I had Jason S work on our EV charger install, he was very helpful, knowledgeable and efficient and the cost was reasonable even when I added other items into the install. He was very friendly and reassuring, especially the warranties that came with my products and services.
Jay and his partner were so fast and efficient.
When I first scheduled my appointment (on a Thursday) I was told that my soonest appointment would be for Monday. They did reach out to me on Friday morning to let me know a tech would be able to come out that day and look at my garbage disposal. Elijah came out and was very professional. He was able to install my new disposal (which I purchased at Home Depot) in a timely manner. My disposal is working properly. The price for the installation was almost three times the cost of the disposal itself, but was a little cheaper than Home Depot’s installation. I reached out to TE because they have some work for me before and I haven’t had any issues/complaints about their work. I’m giving a 5 star for service, but 4 star for overall experience due to cost.
Great crew & job quality!
Professional and prompt! I really appreciate it!
Marco was prompt, courteous and efficient. It was an excellent installation. Thanks
I had my light switch replaced. My technician David provide great customer service. He made me aware of all the options I had and did not pressure me into purchasing any particular one/package deal. He was able to answer all of my questions and concerns. He was very knowledgeable.