Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by AAA Modern Air. The reviews highlight the professionalism, courtesy, and efficiency of the technicians, as well as the company's commitment to providing honest and reliable service. The positive sentiments expressed include gratitude for the prompt and trustworthy service, as well as the knowledge and helpfulness of the technicians. The reviews also mention the company's commitment to customer satisfaction, with many customers expressing their satisfaction with the service provided and recommending AAA Modern Air to others.
Maurice was prompt, professional.
The technician was polite, and completed all his tasks. He answered all my questions and let me inspect a problem area.
ALWAYS REQUEST FOR JED TO PERFORM SEMI ANNUAL MAINTENANCE CHECK UPS. AGAIN I THANK YOU & APPRECIATE YOUR AC EXPERTISE!
Quick response and quick fix.
Great customer service …
Typical excellent service from Jonathan at AAA Modern Air. Dispatch informed me when he was on the way (so I could crate my dog), he arrived within the window alloted, went right to work performing the preventative maintenance, and along the way answered all my questions regarding his findings, status of my unit, coils' condition/dirt level, etc. Gave me interesting info regarding the average cost of a standard, aluminum coils 5-Ton Unit ($7K!) and insight about the more-prone-to-problems nature of aluminum coils. My current Rheem unit has the superior, older copper coils, for which I'm glad. Anyway, two thumbs up for Jonathan!
Everything was excellent. Great communication and very knowledgeable.
He's awesome. if you get rid of him, I will follow him to the company where he goes next so you better give him a big fat raise! 💁🏻♀️❤️
Your service representative explained in details and showed me the part he had to replace. I appreciate how courteous, professional and respectful he is.
Tech was able to able to answer my questions, while providing quick and efficient service to our unit.
Lennon was extremely professional. His customer services abilities are outstanding
As always ..... JED our technician is someone we count on in more ways than one. We have been loyal customers for 5 years now. And to be honest with you, his wealth of knowledge & customer service qualities surpass the rest. My prayer is that no matter what AAA will not only acknowledge but recognize this good man's character. In life we don't always get the best of the best. But guess what ..... with JED you do! Again thank you AAA. I look forward to many more years with your company.
Maurice was excellent. He was on time, performed the required pm, advised me on a few things. He’s a credit to your company.