Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Troy did a fantastic job repairing my chimney and restoring it to new condition. Was very pleased with his cleanliness and speed to get this done. We really appreciate the prompt and efficient service.
Tyler was here when he said he was going to be provided. Great service was fast, gave us great information about our chimney, and I was very pleased with the service. I would highly recommend this company to any and all of my friends.
Tyler came out to check out our fireplace and chimney since we’d noticed lots of cracks, missing mortar, etc. He efficiently checked it out, taking photos along the way. He explained what he’d found and offered solutions, and gave us costs for each. We haven’t scheduled the work yet, but we’re very pleased with his knowledge and professionalism. I will do another review once the job is complete.
We've had a lot go wrong with our home this year, and of all the company's I've had to work with, 2nd Generation Chimneys has been the best. They communicate well and are very reliable. I appreciated their service and fine work!
Matthias and Troy were professional, and friendly. 2 fireplace cleanings and a dryer vent cleaning all in one hour. My gas fireplaces look amazing! Don’t hesitate to call them!
This company has been extremely competent, professional and ethical. I would recommend them to my customers and friends. I have been very pleased with their knowledge and work ethic. Kudos to this company. M
Replaced dryer hose connection for greater efficiency without extra charge.
The guys arrived on time. Assured my dog that they were good people and got down to work. Took very little time and explained as they worked.
Yearly cleaning - showed up on time and did the job quickly. They cleaned up after themselves and were super nice to work with.
Was very impressed with the work that your two installers did this past weekend on our chimney. They were pleasant, clean, fast and had personalities..always a plus! Thank you.
I was very impressed with Troy and 2nd Generation. They were quick to get someone out to me, did a great inspection, explained the problems and how they could help. Very happy with the service.
Tyler was very professional and explained his work & findings