Local Reviews
for Powder Springs, GA
Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by Bartlett HVAC and their technicians. The reviews highlight the professionalism, expertise, and attention to detail of the technicians, as well as the company's commitment to customer satisfaction. The positive sentiments expressed include: - Excellent service - Knowledgeable technicians - Polite and friendly service - Prompt and efficient service - Quality workmanship - Attention to detail - Professionalism - Trustworthy and reliable - Positive customer experiences - Immediate response and resolution of issues - Clean and efficient installation - Overall satisfaction with the services provided While there are a few negative reviews, they do not represent a clear, recurring trend. The negative sentiments expressed include: - Electrical problem - Damaged HVAC system - Delayed response time - Unclear communication - Unprofessional behavior It is important to note that the reviews are based on individual experiences and may not be representative of the overall quality of service provided by Bartlett HVAC. However, the positive sentiments expressed in the majority of the reviews provide a strong indication of the company's commitment to providing high-quality services to its customers.
Our Reviews by City
Excellent Service
Allen - Powder Springs, GA 30127
Job well done…
Response from Bartlett Heating & Cooling:
Thank you, Allen, for this 5-star review of your Lennox furnace maintenance! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Another 5 star experience
Gregorie - Powder Springs, GA 30127
Thank you Cameron, great job thank you for helpful tips and instruction.
Response from Bartlett Heating & Cooling:
Thank you, Stephen, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had another 5-star experience with us. Cameron will be delighted to know that you found his tips and instructions helpful. We look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Great Service!
Linda - Powder Springs, GA 30127
Thank you Cameron for your prompt arrival, the service and useful advice. Very much appreciated.
Response from Bartlett Heating & Cooling:
Thank you, Linda, for this 5-star review of your Rheem furnace maintenance! We're thrilled to hear that Cameron provided you with prompt service and helpful advice. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service
Artie - Powder Springs, GA 30127
Very happy with Cameron. He was thorough and very knowledgeable. I would like to have Cameron continue to do my maintenance in the future. Thank you!
Response from Bartlett Heating & Cooling:
Thank you, Artie, for this 5-star review of your Lennox unit maintenance! We’re thrilled to hear that you had a great experience with Cameron. He truly is dedicated to providing thorough and knowledgeable service. We’d be happy to ensure he continues handling your maintenance needs in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Excellent Service
Eledria - Powder Springs, GA 30127
Cameron did a wonderful job. His personality wonderful truly a great person! Thanks Cameron I would give you a 100+, keep doing a great job and being great! Thanks
Response from Bartlett Heating & Cooling:
Thank you, Eledria, for this 5-star review of your Amana heat pump repair! We're thrilled to hear that Cameron provided you with excellent service and made a positive impression. We'll be sure to pass along your compliments to him. Your feedback means a lot to us, and we appreciate your support. We look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service
Michele - Powder Springs, GA 30127
Cameron was very nice and polite. I appreciated him providing options and explained each finding very well
Response from Bartlett Heating & Cooling:
Thank you, Michele, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear about your positive experience with Cameron. It's great to know that he provided you with options and explained everything clearly. We pride ourselves on delivering excellent service, and it's rewarding to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service!
Garrett - Powder Springs, GA 30127
Mitchell is excellent. Very knowledgeable and trustworthy.
Response from Bartlett Heating & Cooling:
Thank you, Garrett, for this 5-star review of your Trane unit repair! We're thrilled to hear that Mitchell provided you with excellent service and that you found him knowledgeable and trustworthy. We truly appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Cam is the man!
David Trzeciak - Powder Springs, GA 30127
Thanks for sending Cameron out for my service call. Such a nice and knowledgeable technician. He was super efficient and got the job done quickly. He represents your company well
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Cameron provided you with excellent service. We’re proud to have technicians like him on our team who are not only knowledgeable but also dedicated to their work. Your feedback means a lot to us, and we’ll make sure to share it with Cameron. If there’s anything else we can assist you with, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Shazam! Fin as on fixed.
Peter - Powder Springs, GA 30127
Thanks to Brent, James & the Bartlett gang for finally solving my ductwork dilemma! I thought for sure that I had it nailed, but alas, I was close but not correct. They came and fixed my problem of no air in a bedroom vent. Thanks Gents!
Response from Bartlett Heating & Cooling:
Thank you, Peter, for this 5-star review of your ductwork repair! We're thrilled to hear that Brent, James, and the team were able to resolve your ductwork dilemma. It's great to know you’re now able to enjoy air flow in your bedroom vent. We appreciate your patience and trust in us. If you have any more questions or need further assistance, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent and timely service
Davina - Powder Springs, GA 30127
Jason is efficient, competent and experienced. I like having him do my HVAC work
Response from Bartlett Heating & Cooling:
Thank you, Davina, for this 5-star review of your Ruud unit maintenance! We're thrilled to hear that you had a positive experience with Jason. He takes pride in providing efficient and reliable service, and it’s great to know that his expertise has made a difference for you. We appreciate your support and look forward to assisting you with your HVAC needs in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent and Friendly Service
David - Powder Springs, GA 30127
Jason was prompt and knowledge and provided exceptional service.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Jason was able to provide you with prompt and knowledgeable service. We truly appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service slowly
Ketty - Powder Springs, GA 30127
Bo is an excellent and professional representation of the company he works for. He deserves 100 stars, not only five.
Response from Bartlett Heating & Cooling:
Thank you, Ketty, for this 5-star review of your Goodman unit repair! We’re thrilled to hear that Bo provided you with excellent service. We truly appreciate your feedback and are proud to have him on our team. If there's anything more we can do for you, please let us know! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Same Great Service Everytime!
Melinda - Powder Springs, GA 30127
Jason is always kind and easy to work with. He keeps you informed on what he is doing. He if finds a problem he explains it, tell you the cost and let's you decide what to do. No pressure! I hope he will always be our service guy from Bartlett. The lady I speak with on the phone for appointments is very friendly and patience too! No complaints and that's hard to say these days.
Response from Bartlett Heating & Cooling:
Thank you, Melinda, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you consistently have a great experience with Jason and our team. Providing clear communication and a pressure-free environment is important to us, and it's wonderful to know that comes across during your interactions. We'll be sure to pass your compliments along to Jason and the scheduling team! We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Joshua is great, Bartlett is great
R.C. - Powder Springs, GA 30127
Joshua's a good solid guy, courteous and capable. We always get good service from Bartlett.
Response from Bartlett Heating & Cooling:
Thank you, R.C., for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Joshua provided you with great service and that you consistently have positive experiences with Bartlett. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service
Robin - Powder Springs, GA 30127
He called to tell us he was on his way, very prompt. We enjoyed his very nice service & great to talk to. He loved the temperature in our house. We hope he is our service technician in the fall & hopefully not before then.
Response from Bartlett Heating & Cooling:
Thank you, Robiin, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you had a great experience with our technician. We pride ourselves on prompt and friendly service, and it's nice to know that it made a positive impression on you. We’ll make sure to pass along your kind words, and we hope to see you again in the fall! If you need anything before then, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)