Local Reviews
for Powder Springs, GA
Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, and excellent service. Customers express satisfaction with the technicians' punctuality, knowledge, and ability to explain issues clearly. Positive mentions are made of the company's responsiveness, fair pricing, and the quality of the products and services. Customers also appreciate the technicians' friendliness, transparency, and willingness to educate them on HVAC maintenance. However, there are a few negative reviews that mention issues with pricing and pushy sales tactics. Overall, the sentiment is positive, with a clear emphasis on the positive aspects of the company's services.
Our Reviews by City
Excellent Service
Robin - Powder Springs, GA 30127
He called to tell us he was on his way, very prompt. We enjoyed his very nice service & great to talk to. He loved the temperature in our house. We hope he is our service technician in the fall & hopefully not before then.
Response from Bartlett Heating & Cooling:
Thank you, Robiin, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you had a great experience with our technician. We pride ourselves on prompt and friendly service, and it's nice to know that it made a positive impression on you. We’ll make sure to pass along your kind words, and we hope to see you again in the fall! If you need anything before then, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Great
Ronald - Powder Springs, GA 30127
Great service. Joshua is very knowledgeable of his job.
Response from Bartlett Heating & Cooling:
Thank you, Ronald, for this 5-star review of your Amana unit maintenance! We're thrilled to hear that you had a great experience and that Joshua was able to assist you with his knowledge. We strive to provide excellent service, and feedback like yours really motivates our team. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent Service
David Mulkey - Powder Springs, GA 30127
Jason was here on July 2 for maintenance on my service agreement. Jason did an outstanding job in every respect. Jason called in advance to inform me of he’s pending arrival. He throughly examined the heating and air equipment and kept me informed as to his on going progress. Any items in need of repair or replacement, Jason explained the problem and cost involved for repair. Jason did an outstanding job and later emailed me an invoice. This is the on going outstanding work I’ve come to expect from Bartlett H&A.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear about your positive experience with Jason. It's great to know that he provided thorough service and kept you informed throughout the process. We pride ourselves on maintaining high standards, and it’s wonderful to see that reflected in your visit. We appreciate your continued support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service Fantastic work
JoEllen - Powder Springs, GA 30127
Bo has been my go to at Bartlett for a number of years now he’s extremely polite. Excellent at informing me exactly what is being done he does it quickly and perfectly. I have absolutely never had a problem with anything Beau has done. He’s fantastic a great asset to your agency
Response from Bartlett Heating & Cooling:
Thank you, JoEllen, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Bo has consistently provided you with excellent service. His attention to detail and communication are truly valued, and we’re glad to have him on our team. If you need anything in the future, don’t hesitate to reach out. We look forward to continuing to serve you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service, friendly install team!
Adrienne - Powder Springs, GA 30127
Response from Bartlett Heating & Cooling:
Thank you, Adrienne, for this 5-star review of your Carrier unit Install! We're thrilled to hear that you found our service quick, easy, and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great Service
Michael B - Powder Springs, GA 30127
As usual, Bartlett provided great customer service, from scheduling, to the actual appointment. Jason (the technician) was also very professional and great to work with.
Response from Bartlett Heating & Cooling:
Thank you, Michael, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you had a great experience with our team, from scheduling to your appointment. Jason will be delighted to know that you appreciated his professionalism. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent service. Efficient and professional
Artie - Powder Springs, GA 30127
Response from Bartlett Heating & Cooling:
Thank you, Artie, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you had an excellent experience with our service. Our team strives to be efficient and professional, and your feedback motivates us to continue delivering our best. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service
Utopia - Powder Springs, GA 30127
Great Service
Response from Bartlett Heating & Cooling:
Thank you, Utopia, for this 5-star review of your Allstyle cooling system maintenance! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Informative & Excellent Service
Van - Powder Springs, GA 30127
Bo was very informative and helpful and detailed out what the issue was.
Response from Bartlett Heating & Cooling:
Thank you, Van, for this 5-star review of your Carrier furnace repair! We're thrilled to hear that Bo provided you with informative and helpful service. We always strive to make sure our customers understand the issues at hand. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great job!
Paul - Powder Springs, GA 30127
Thank you so much for the prompt service! Mitchell was fantastic.
Response from Bartlett Heating & Cooling:
Thank you, Paul, for this 5-star review of your Goodman furnace service. It brings us immense joy to know that you had a wonderful experience and that Mitchell was able to assist you effectively. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Excellent Service
Virginia - Powder Springs, GA 30127
I was impressed with Mr. josh's knowledge of both the A/C and my hot water system. The initial call was that I have had water coming from a pipe onto my patio and Mr. Josh immediately told me the wateri is not from the A/C but from my water heater; he checked and the water was on extremely high too high in temperature whice can be the cause of water leaking from the pipe. Eventually if the water continues to leak I will have to call a plumber. I was impressed with his expertise. Also a very polite gentleman.
Response from Bartlett Heating & Cooling:
Thank you, Virginia, for this 5-star review of the HVAC service by Josh. Even though we couldn't help with the water heater, I'm glad Josh was able to get your Lennox furnace ready for the winter! Thank you for calling on Bartlett Heating and Cooling. Welcome to the Bartlett HVAC family :-)
Excellent Service
David - Powder Springs, GA 30127
Arrived on time. Completed all work with high standards. Made certain to address any questions I might have. A job well done.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier furnace service by Jerry. We are so happy he could address your questions while providing excellent service! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Excellent service
Sreedevi Lummis - Powder Springs, GA 30127
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review of your Rheem heating system. We appreciate your trust in Bartlett Heating and Cooling as your HVAC contractor :-)
Awesome service, as always
Tom - Powder Springs, GA 30127
Response from Bartlett Heating & Cooling:
Thank you, Tom, for this 5-star review of your fall maintenance. Awesome service is made easy when we have awesome customers like you! Thank you for your trust in Bartlett Heating and Cooling as your HVAC contractor :-)
Excellent Service!
Michael - Powder Springs, GA 30127
Response from Bartlett Heating & Cooling:
Thank you, Michael, for this 5-star review of your fall HVAC system maintenance. We strive to provide excellent service with each visit to your home. Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)