Local Reviews
for Prior Lake, MN
Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our Reviews by City
Excellent service
Doug - Prior Lake, MN 55372
Thorough, friendly, answered all questions,
Excellent Service
Ken - Prior Lake, MN 55372
As always the guys from 2nd Generation did a great job cleaning and inspecting our fireplace system. Friendly and extremely clean in their service!
Excellent Service
Ken - Prior Lake, MN 55372
Troy and Matthias were, as always, extremely helpful and informative about the condition of our wood burning fireplace system.
Annual Chimney Cleaning
Ken - Prior Lake, MN 55372
Troy does a superb job cleaning and maintaining the chimney for our wood fireplace. He politely advises us on how often we should be cleaning the chimney based on our usage, making sure the house is safe from chimney fires, but that we are not overspending on cleanings. He always leaves the fireplace work area clean.
Highly recommend!
Brenda - Prior Lake, MN 55372
All of the employees were very knowledgeable, courteous and efficient. Lisa, the office manager was positive and quick to respond by phone or email about pricing, scheduling and paperwork. Both the inspection/chimney cleaning crew and the repair crew were excellent. They completed the work in a professional manner. Both crews made sure they left the job site picked up and clean. I would highly recommend this company.
Professional Business
Mark - Prior Lake, MN 55372
Great Service 2nd Generation Chimney
excellent job
Doug - Prior Lake, MN 55372
Arrived on time, did a good job cleaning the fireplace, showed me the inside of the chimney after cleaning, packed up and left a clean job area. Very professional!
Great and friendly service
Amanda - Prior Lake, MN 55372
Great service polite knowledgable
Gary - Prior Lake, MN 55372
Would recommend
Chimney Re-lined
Michael - Prior Lake, MN 55372
Highly professional team. They were on time, clearly explained the process, and made sure the yard was clean. I would highly recommend them for and fireplace/chimney work.
great job!
Bruce - Prior Lake, MN 55372
Troy has been cleaning my chimney every year for the last 5 years. he is polite,knowledgeable,and very thorough.
Sweep and evaluate our chimney
Terry - Prior Lake, MN 55372
GREAT service and professional talent