Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Our tech was Troy. Troy is very professional and informative. He was able to speak with our resident regarding what was happening and gave them clear and concise information on what to do if the issue ever occurs again. Our resident is very pleased. We appreciate you, Troy!
While we only had the first portion of chimney repaired with an insert and smoke chamber repair with temporary crown and top done, Tyler and his crew were stellar in the job done!!!
Performed work quickly, respectful of my time and very courteous.
Troy and Matthias did an extraordinary job of cleaning vents that had not been done in thirty years. I was impressed with their professional attitude. Even more I was able to breath better on Thursday morning. I was so glad we had this done.
I was very impressed with my experience. I was able to get a service call the next day. The guys were very friendly and explained everything to me as they were doing it. They also gave me some helpful tips to save some money.
The guys are always on time and do a great job! I love that they never "upcharge" or suggest services that we don't need!
This is my first home with a wood burning fireplace. Not only did Tyler clean the chimney, fix the damper and correct previous mistakes from the last homeowner he took the time answer my questions.
Friendly guys did a good job in the house and on the roof