Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Nick was very courteous and helpful.
Awesome! We were in a hit situation with no air conditioning and they were able to fix it right away!
Isaac and Kelvin worked hard to solve a plumbing problem that I wasn't certain could be fixed (gas pipe poking into the drywall!). They did a great job, were very competent, friendly, and left the work area very clean. Highly recommend Isaac and Kelvin!!
He was on time and did a good job.
At frist , I thought Henry was so young for his job but it turns out he is a really awesome worker, full of knowledge and truly professional. He is a really hard working man . He resolved all problems relate to his work . If My house would have problem again with electricity, I am sure will ask ET Certified send him to work in my house again . I am very happy with him.
Everyone I’ve been in contact with through TE has been the absolute best!!!!
Ryan is a very courteous and knowledgeable professional. I’ve had him return a few times to repair plumbing issues and I’m very happy with the work he’s done. Thank you TE!
Mr. Ben Cantrell is really awesome . We are really happy with what he did for us . If we have problem again with plumbing in our house. We are sure will ask for him to come again .
Could not ask for better workmanship!
On time, knowledgeable, professional and friendly. Highly recommend him.
Stephen and Reeves did an excellent job. They showed up on time and listened to me explain the issues. After examining the water heaters, they explained the issues and what was needed to fix them. After approval they fixed the issues.
Had a new gas line put in, did a great job explaining what he was doing and also offered advice on other areas! Very friendly as well! Would recommend again!