Local Reviews
for Sandy Springs, GA
Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by Bartlett HVAC and their technicians. The reviews highlight the professionalism, expertise, and attention to detail of the technicians, as well as the company's commitment to customer satisfaction. The positive sentiments expressed include: - Excellent service - Knowledgeable technicians - Polite and friendly service - Prompt and efficient service - Quality workmanship - Attention to detail - Professionalism - Trustworthy and reliable - Positive customer experiences - Immediate response and resolution of issues - Clean and efficient installation - Overall satisfaction with the services provided While there are a few negative reviews, they do not represent a clear, recurring trend. The negative sentiments expressed include: - Electrical problem - Damaged HVAC system - Delayed response time - Unclear communication - Unprofessional behavior It is important to note that the reviews are based on individual experiences and may not be representative of the overall quality of service provided by Bartlett HVAC. However, the positive sentiments expressed in the majority of the reviews provide a strong indication of the company's commitment to providing high-quality services to its customers.
Our Reviews by City
Reliable and trustworthy
Scott - Sandy Springs, GA 30350
Response from Bartlett Heating & Cooling:
Thank you, Scott, for this 5-star review of your multi-system maintenance! We pride ourselves on being reliable and trustworthy, and it's great to hear that you feel the same way. Your feedback means a lot to us, and we appreciate your support! If there's anything else we can do for you, just let us know. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Josh is a Valued Team Member!
Philip - Sandy Springs, GA 30339
Response from Bartlett Heating & Cooling:
Thank you, Philip, for this 5-star review of your Carrier furnace maintenance! We’re thrilled to hear that you value Josh as a team member. He truly goes above and beyond for our customers, and it’s great to see his efforts recognized. If you have any more feedback or need assistance, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Great!
William - Sandy Springs, GA 30328
Great!! Polite!
Response from Bartlett Heating & Cooling:
Thank you, William, for this 5-star review of your Rheem unit maintenance! We're thrilled to hear that you had a great experience and found our service pleasant and professional. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service!
Josh - Sandy Springs, GA 30328
Gene is great, and has been for years.
Response from Bartlett Heating & Cooling:
Thank you, Josh, for this 5-star review of your Trane furnace maintenance. We are genuinely delighted to learn about your wonderful experiences with Gene. His commitment to our customers is truly remarkable, and it warms our hearts to know his efforts have positively influenced you over the years. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great service
Rick - Sandy Springs, GA 30342
Great service
Response from Bartlett Heating & Cooling:
Thank you, Rick, for this 5-star review of your Carrier furnace maintenance. We’re delighted to know you had a positive experience with us. Our dedicated team strives to provide exceptional service, and your kind words inspire us to continue our efforts. Thank you for choosing Bartlett Heating and Cooling as your HVAC contractor! :-)
Great service as always!
Nicholas - Sandy Springs, GA 30328
Response from Bartlett Heating & Cooling:
Thank you, Nicolas, for this 5-star review of your Carrier heat pump maintenance. We’re glad to hear that you had a great experience. Thank you for choosing Bartlett Heating and Cooling as your HVAC contractor! :-)
Maintenence service
Rick - Sandy Springs, GA 30339
Great service.
Response from Bartlett Heating & Cooling:
Thank you, Rick, for this 5-star review of your furnace maintenance. We are so happy you are pleased with our service! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
excellant service
Patty - Sandy Springs, GA 30328
explains everything
Response from Bartlett Heating & Cooling:
Thank you, Patty, for this 5-star review of your Carrier furnace maintenance. We love seeing these high marks for Stephen and we know it will make him so happy :-). Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor!
Excellent service!
Satisfied Customer - Sandy Springs, GA 30327
Joshua is knowledgeable, professional and patient as he helped me to understand how to maintain the system.
Response from Bartlett Heating & Cooling:
Thank you, Becky, for your 5-star review of your Carrier furnace maintenance. Joshua will be ecstatic to hear your kind words. Thank you for Choosing Bartlett Heating & Cooling as your HVAC contractor! :-)
Excellent service
Keith - Sandy Springs, GA 30327
Josh did an excellent job as always with our winter start up. It’s great to have someone that knows our system and home.
Response from Bartlett Heating & Cooling:
Thank you, Keith and Wendy, for this 5-star review of your Carrier furnace service. We are so happy that you are pleased with your service by Josh! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)
Great, thorough service
Ruth - Sandy Springs, GA 30327
Response from Bartlett Heating & Cooling:
Thank you, Ruth, for this 5-star review of your Carrier furnace maintenance. We are so happy you are pleased with our service! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Great service!
Lucy - Sandy Springs, GA 30342
Chris is always great: professional, knowledgeable, and goes above and beyond! Excellent!
Response from Bartlett Heating & Cooling:
Thank you, Lucy, for this 5-star review of your furnace service by Chris. We are so happy to see this positive feedback, and we know it will make Chris's day :-). Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor!
Always excellent service!
Jewell - Sandy Springs, GA 30342
Chris has given us excellent service for years. He is always on time, and explains in detail the services he is providing. Chris is very professional, and we highly recommend him.
Response from Bartlett Heating & Cooling:
Thank you, Jewell, for this 5-star review of your furnace service by Chris. He will be so happy to read this glowing review of the service he provides! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Thumbs up
David - Sandy Springs, GA 30327
Joshua does a fine job
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your heating system. We are glad to see that you are pleased with your fall service. Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Really great
John - Sandy Springs, GA 30327
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, John! We're always grateful for positive feedback, which helps to motivate our team each day. Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)