Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
This company provides great communication and service. Their technicians are highly knowledgeable and well trained. A++
Don’t really know what else to say other than y’all knocked it out of the park! Price was great, Zach was knowledgeable and very skilled. Really went above and beyond expectations
Got the job done and I appreciate how fast it was done, thanks!
Jamie the technician arrived on time and appeared and acted like a professional. His service was of old days being courteous and in detailed fashion explaining how the service call would proceed. He even allowed me time to go purchase an extra thermostat to install while he was there. To top off the service he even insisted wearing boot covers while walking on my hardwood floors. I had another HVAC company but will switch to TE for that as well.
Obed was very courteous, and even had shoe coverings every time he entered my house (without me even asking! A rarity with service personnel around here...). He was knowledgeable and efficient, and very professional. Price was a little higher than I had hoped to pay, but I would gladly pay a little extra for the excellent service I received. Would definitely hire him again!
Would use this company again. Responded quickly to my needs. Electrician was knowledgable in the products.