Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Tyler did a great job. He was polite, helpful, knowledgeable, and on-time.
Thank you for the information that you provided us. It was invaluable. It was fast and easy to make an appointment.
The technician called when he was in route to clean our ducts and dryer vent. He arrived within the window that I had been given when I made the appointment. As it turned out, he was the technician who performed the last duct cleaning. He worked at a fast pace. He was courteous, and he provided useful information about cleaning the ducts and replacing the furnace filter.
We are very pleased with 2nd Generation Chimney. Troy was professional and competent.
Personal and knowledge service. Couldn’t even tell he’d been the
Tyler was on time, thoroughly knew all about chimneys and fireplace and explained everything in detail.
Tyler was on time, worked efficiently, explained things thoroughly, and did his job well. Would definitely recommend.
Very polite, knowledgable, and professional. Took time to answer all my questions and explain things I did ask about for my benefit as a homeowner. Did not try to sell me services I didn't need. Highly recommend to anyone!