Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
On time. Reviewed the situation. Provided options. Executed the option choosen.
Steven was very professional. He did an excellent job and I would call him again in a second if I needed him.
Elijah was very friendly and professional. He completed his work quickly and cleaned up immaculately.
TE provides the most dependable service to be found today in the Atlanta area! We have used them for 20 years, first for electrical, then plumbing and as of today Heating and Air! They are top notch and will not disappoint! The technicians always explain everything well, protect your property and make sure you are satisfied with the work before leaving. Highly recommend!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Angie! We truly appreciate your glowing review and long-time trust in TE Certified across all our services! Knowing you've relied on us for 20 years means a lot. We're always here whenever you need us. Thank you for choosing TE.
Prompt, expedient and professional service. This was his third visit to our property for service. I highly recommend TE Certified for all your electrical needs. They are the best.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Al! Thank you so much for your continued trust and glowing recommendation! We’re delighted to consistently provide you with prompt and professional service. We look forward to assisting you again whenever you need us!
Sam was very professional him and his partner did an acceptable and excellent job putting in the hot water heater. He’s very smart polite and knows what he’s doing. I would recommend him to anybody. Thank you so much for your service. I will be in touch for more work, thank you John Adams.
thank you, good job
Shane was very polite and professional about everything !!! Gave me a lot of knowledge........ Very nice !!!
Matt did a great job
Personable, knowledgeable, efficient.
Easy to schedule. Great communication. Honest and respectful tech (Leo).
Outstanding job. Will request him for future projects
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Maurice! We truly appreciate your trust. It means a lot to know you'd welcome Ryan back for future work. Thank you!