Local Reviews
for Snellville, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Awesome
Javier - Snellville, GA 30039
Great service!
Shaunna - Snellville, GA 30078
He was very knowledgeable and showed patience and kindness. He gave me several options for solutions and reasoning for those options. I appreciate all the help he gave and solving my problems.
Great service!
Shaunna - Snellville, GA 30078
The service was quick, precise and pleasant. They explained everything clearly and understood my decision, and didn’t press me to buy something I wasn’t ready to buy.
Super excellent service.
Edward - Snellville, GA 30039
Men let me tell you, this is the customer service we need everywhere ,this gentleman when above and beyond for us to get us running the same day. Ps i need more stars to rate him 5 is not enough. Is a DIAMOND Service
Great
Susan - Snellville, GA 30039
It was not Karl Swab. Person came was REY and he was excellent
Great Service from Ron
Kelvin - Snellville, GA 30078
Ron was as the lead tech explained my opinions well and was upfront about what to expect. He was very through and understanding as I had to leave the house multiple times while he and other tech was making repairs. Would definitely recommend!!!
excellent service
Jerry - Snellville, GA 30039
very ptofessional
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Jerry! Your kind words really motivate us to keep up the high standards. Thank you for sharing!
Very satisfied!
James - Snellville, GA 30039
Technicians very kind and professional. Took time to explain the work/process required to fix my electric problem. Very knowledgeable. Showed up on-time. Very thorough......Technicians: Jason and
Excellent Service - Jonah Diaz was awesome!
Brookwood Village - Snellville, GA 30078
Jonah Diaz from TE Certified provider excellent service! He found the problem quickly and made arrangements to come fix it at a time when we were available. Super friendly and professional! Highly recommend him for all your HVAC needs.
Excellent Service
Marjorie - Snellville, GA 30039
Professional and curdious and no complaints
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Marjorie! Thank you for your kind words! We’re glad our professionalism and courtesy met your expectations. We appreciate you taking the time to share!
Great
Dennis - Snellville, GA 30039
Excellent work, very good at explaining problems with system, and repairs that were needed
Excellent service.
Jose - Snellville, GA 30078
Steve was a very nice and hospitable respectful person explained everything in detail and did a thorough job. Thanks again, Steve.
Excellent!
Sumaya - Snellville, GA 30078
Knowledgeable and thorough
Marc - Snellville, GA 30039
Excellent Service!
Marjorie - Snellville, GA 30039
Polite and professional