Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Arrived when they said they would. The guys were friendly and courteous. Cleaning the chimney only took about 45 minutes and there was no mess left behind but the bill was just shy of $350.00 which I think is awful steep.
both stoves were cleaned very thouroughly
Tyler did a thorough inspection and provided me with a clear explanation of what he found.
Dave came out to clean and inspect the fireplace on a house we just bought. He was awesome. Not only does the fireplace look like new, but he also took the time to explain everything on how to operate it safely and efficiently.