Local Reviews
for Stone Mountain, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Excellent service!
Deanna - Stone Mountain, GA 30083
Johan did more than just install three motion-sensor floodlights: -he drew my attention to the fact that he had brought two white fixtures (all that were in stock at his business place) to install on the Florida room, but had brought a black one to install at the garage, in case I wanted all three to be installed at the same time. I decided that I would like for all of the floodlights to be white, so he scheduled another date to install a white one on the garage. If he had just installed the black one, without drawing my attention to it, I would not have discovered it until after it was installed, which would have aggravated me, and make me feel like TE Certified was not looking out for my best interests. -he found that the previously-installed floodlights on the Florida room had not been installed according to electrical code, and supplied the necessary bases to meet code. -he repositioned one floodlight from its previously-installed location, which did not give 360 degree vision to the motion sensor because of a rain downspout. I really appreciate his pro-active actions to maximize the quality of the installation!
Excellent work
Susan - Stone Mountain, GA 30083
Excellent service
Marsha - Stone Mountain, GA 30083
Hubert was very professional and courteous. I explain my situation and he assured me it could be done. Very satisfied with his work.
Excellent Customer Experience!
Naz - Stone Mountain, GA 30088
Superior service! Explained the issues with my system in addition to the corrective measures. Clearly outlined pricing before performing repairs. Simply put: the best HVAC service that I have ever experienced!
Great experience today!
Mike - Stone Mountain, GA 30087
Elijah provided advanced notice before arriving and was timely. He shared excellent insight and recommendations that I could understand. He truly values the customer and was very courteous. Dedicated to his work and friendly.
Another Great Experience with TE Certified
Charles - Stone Mountain, GA 30087
As always, excellent service. Harun showed up early and quickly diagnosed what he believed to be the problem, a leaky supply line in my first floor ceiling. He gave me a quote and went to work cutting through the sheet rock. The problem was exactly what he had thought. Harun repaired the leak quickly afterwards. Harun was careful to make sure our floors and furniture were covered before cutting the sheet rock, saving us a lot of work afterwards.
Excellent & quality service
Anthony - Stone Mountain, GA 30087
Johnathan was quick & efficient and offered great advice for future services
Great service, super helpful!
Kendall - Stone Mountain, GA 30087
He moved heaven and earth(an apt name for 2 AC units) to accommodate us. We are truly blessed to have professionals such as this in existence because they truly dont make em like this anymore.
Johnathan Williams
Anthony - Stone Mountain, GA 30087
Johnathan was very professional and kind. Answered all of my questions and explained in detail what he was doing!!
Excellent Service as I've come to Expect!
CharlesL - Stone Mountain, GA 30087
Used TE Certified numerous times for electrical and plumbing. The service is always very quick, professionally done, and at a reasonable cost. Harun was an amazing professional for this plumbing job. Did a great job, while being extremely polite, knowledgeable, and with impeccably clean-up afterward.
Excellent Customer Service
Karen W - Stone Mountain, GA 30083
De André was more than amazing: he was prompt, attentive to all of my needs. He presented a proposal that was fair and it met my needs. I enjoyed his ability to do the job and making time to answer all of my many questions. He wasn’t pushy or over zealous with his proposal. He let the product sell itself. That’s what I enjoyed most about working with DeAndre: He’s a real jewel.
Amazing teamwork
Alicia - Stone Mountain, GA 30087
I want to recognize Pedro and his assistant Ma (I believe Ma is in training). They installed a new 80-gallon hybrid water heater, replaced four toilet pumps, and even fixed a leaking sink they noticed—without me even pointing it out. It was a two-day job for the three of them, and they worked incredibly hard. I especially appreciate that Pedro and Ma stayed until 10 PM to finish the job the right way, without cutting corners, even though they could have rushed and gone home to their families.
Efficient service
Jannon - Stone Mountain, GA 30087
I had the pleasure of working with Wayne, the electrician. He installed seven ceiling fans, a couple of security units, and added some outlets in my garage. As you can imagine, moving is stressful—especially while trying to complete work on the house at the same time. Wayne was nothing but accommodating, respectful, and thorough in everything he did. I’m truly grateful for the peace he brought into my home during such a hectic time.
Excellent Service
Mike - Stone Mountain, GA 30087
Demarco was thorough and offered helpful advice on my sink and also my water heater.
Great service
Peter - Stone Mountain, GA 30083
Jonah was thorough and knowledgeable