Customers say: The overall sentiment of the reviews is positive, with a slight majority of positive reviews. Customers express satisfaction with the services provided by TE Certified, including electrical repairs, installations, and maintenance. Positive reviews mention professionalism, punctuality, expertise, and excellent customer service. Customers appreciate the technicians' knowledge, communication skills, and the quality of the work performed. They also highlight the company's reliability, efficiency, and willingness to go the extra mile to ensure customer satisfaction. Negative reviews are primarily related to communication issues, pricing concerns, and a lack of experience in certain areas. Customers mention feeling pressured to purchase additional services or products and dissatisfaction with the resolution of their issues. However, the negative reviews are outweighed by the positive ones, indicating that TE Certified generally provides high-quality services and customer satisfaction.
On time and very professional!
I needed some electrical jobs done in my home, and Luis Lopez from TE Certified was a great worker and did a flawless job. He answered all of my questions and was very knowledgeable in his field of work. His attitude was great and I feel confident allowing him to repair my home.
Nice pleasant professional young man. Price was good. My first time having to have a company do electrical.
Very knowledgeable and professional
Very professional,
Jay was fast, thorough, and professional, he solved our problem and did an outstanding job
Fast and professional
We bought a new gas stove but needed a gas line hookup as our house had the line but had an electric range. The whole process with TE plumbing was excellent. They were very responsive when I texted my questions to their website and even responded back on a Sunday and were able to fit us in on the following Tuesday. Our service tech was TJ. He was very professional friendly and explained the process to us gave us a price, and there was no pressure to have the work done with them, but we decided to have it completed and it was done within less than an hour.
Explained everything so that I could understand. Efficient and clean everything up. This really is a great company with amazing employees! They keep you up to date on arrival times which is so helpful! So shout out to the receptionists and schedulers too. :)
We needed (4) ceiling fans installed in our home and our technician was Johan. He went above and beyond to ensure he communicated the scope of work, pricing and work progress. He was also very easy to conversate with (couldn't have been nicer) and explained the work in detail each step of the way. We're very satisfied with the work completed and after such a wonderful experience, we will turn to TE Certified for any future repairs/general maintenance for our home. Thank you so much for the great work!
Came out for routine maintenance after my last company proved unreliable - he found issues, explained them throughly and gave me budget friendly options and prioritized what was most important. So pleased with his customer service. Oh- he was on time, cleaned up everything and was pet friendly:)
Responsive on time no BS