Local Reviews
for Sugar Hill, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Great Service
Gabriel - Sugar Hill, GA 30518
As most of the jobs that I have performed with TE, Martin clearly explained to me the different options available and provided pros/cons of each. Everything is working as expected, and left everything clean. The price might be higher that other companies, but it worth it having the security the job is professionally done.
Great job!!!
Kimberly - Sugar Hill, GA 30518
Excellent service
Marie - Sugar Hill, GA 30518
Very satisfied!
Kimberly - Sugar Hill, GA 30518
On time and very professional!
Excellent Service
Marina - Sugar Hill, GA 30518
I needed some electrical jobs done in my home, and Luis Lopez from TE Certified was a great worker and did a flawless job. He answered all of my questions and was very knowledgeable in his field of work. His attitude was great and I feel confident allowing him to repair my home.
Excellent Electric Service
Don - Sugar Hill, GA 30518
Great service
Faye - Sugar Hill, GA 30518
Nice pleasant professional young man. Price was good. My first time having to have a company do electrical.
Excellent service, highly recommended
Don - Sugar Hill, GA 30518
Very knowledgeable and professional
Excellent service
Rabiya - Sugar Hill, GA 30518
Very professional,
Fast and Professional
Terry - Sugar Hill, GA 30518
Jay was fast, thorough, and professional, he solved our problem and did an outstanding job
Great job
Terry - Sugar Hill, GA 30518
Fast and professional
Excellent Service
Lyle - Sugar Hill, GA 30518
We bought a new gas stove but needed a gas line hookup as our house had the line but had an electric range. The whole process with TE plumbing was excellent. They were very responsive when I texted my questions to their website and even responded back on a Sunday and were able to fit us in on the following Tuesday. Our service tech was TJ. He was very professional friendly and explained the process to us gave us a price, and there was no pressure to have the work done with them, but we decided to have it completed and it was done within less than an hour.
Amazing as always
Janelle - Sugar Hill, GA 30518
Explained everything so that I could understand. Efficient and clean everything up. This really is a great company with amazing employees! They keep you up to date on arrival times which is so helpful! So shout out to the receptionists and schedulers too. :)
Excellent Service
Kristen - Sugar Hill, GA 30518
We needed (4) ceiling fans installed in our home and our technician was Johan. He went above and beyond to ensure he communicated the scope of work, pricing and work progress. He was also very easy to conversate with (couldn't have been nicer) and explained the work in detail each step of the way. We're very satisfied with the work completed and after such a wonderful experience, we will turn to TE Certified for any future repairs/general maintenance for our home. Thank you so much for the great work!
A gem for your company!!
Janelle - Sugar Hill, GA 30518
Came out for routine maintenance after my last company proved unreliable - he found issues, explained them throughly and gave me budget friendly options and prioritized what was most important. So pleased with his customer service. Oh- he was on time, cleaned up everything and was pet friendly:)