Local Reviews
for Suwanee, GA
Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Our Reviews by City
Excellent service all around
Felipe - Suwanee, GA 30024
Service was punctual, professional, and courteous. Jason and Jose were knowledgeable, patient, and clearly explained all options without pressure, focusing in what best suited my needs. They also procured, ordered. and installed my preferred equipment. Excellent work all around.
Very Well Done Electrical Installation
Steve - Suwanee, GA 30024
Johan and Gavin did excellent work on my recent project. Thorough explanation upfront about the sequence of the job and regarding progress thru the multi-day project. Installation was neat and orderly. Cleanup after the completion was well done.
Excellent experience all around!
H Jackson - Suwanee, GA 30024
TE made a same-day appointment on my first call. Jonathan showed up on time, was very professional and gave me several options for the work scope. He finished the job efficiently then explained everything he did. I highly recommend Jonathan and TE Certified based on my experience and the charitable works they do in the community.
Great service!
Rene - Suwanee, GA 30024
Very thorough and professional work. Just as with all the services we have received from TE Certified.
Top notch in all areas!!
Judy - Suwanee, GA 30024
Luis is as thorough and professional as they come. He is a joy to work with!!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Judy! We appreciate your kind words! It’s great to hear Luis made such a positive impression and was a pleasure to work with. Please feel free to reach out anytime you need assistance again!
Professional, friendly service
Dale - Suwanee, GA 30024
Luis was very professional and friendly. We had a good discussion about the repair options and the estimates were thoroughly explained. The work was completed in a timely manner.
Above and beyond!
Tommy - Suwanee, GA 30024
Oliver was friendly, helpful, and I like that he gave me multiple options and took his time to explain everything. He did a fantastic job and he put back everything the way it was before. I contacted Casteel electric before and they were so behind and so I decided to cancel it and they didn’t even follow back up with me. This company was right on time and gave me a courtesy call and was definitely professional. This company rocks!
Great job!
Rene - Suwanee, GA 30024
Professional, knowledgeable and a clean job. Very impressed.
Excellent Service!!
Monica - Suwanee, GA 30024
Payton was prompt, professional, courteous and very informative. I would highly recommend Payton and this company to all of my friends, family and neighbors.
Excellent service and completed the job in a timely manner
Mike - Suwanee, GA 30024
Excellent Service!!
Peter - Suwanee, GA 30024
Payton did a great job, delivered frequent updates, and stayed until the inspector showed up. Which was appreciated given that I had no power.
Horrible Service
Denitra - Suwanee, GA 30024
TE Certified came highly recommended. I should have stopped while I was ahead. With each phone call the communication spiraled downward worse - I would NEVER want people to be without work in today’s world. iHowever, the Techs are not experienced. I did have one decent HVAC guy to come out after the plumber and diagnosed a plumbing issue. I requested a master plumber, they sent a Vet of 29 yrs he was professional indeed. We discussed the issue . I then decided to tell this Vet plumber that I would go and buy a new toilet to have him install. The day of install he dropped the ball and didn’t take pics of the original hole in floorboard around toilet. So I have no idea if the work was even performed accordingly. Listen, do yourself a favor and save yourself some time . They’re affordable indeed but I’d rather pay more money for better communication and to go the resolution I expected. I ended up with no pics of the job being properly done. All promises undelivered! TE Certified is nothing but fluff! Unfortunately, I have to now figure out if the work was performed properly or run the risk of a leaking toilet.
Prompt installation of HVAC systems! One business day service.
Great Commission - Suwanee, GA 30024
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for recognizing our commitment to quick and efficient service. We’re here whenever you need us!
Excellent service! Great price!
Rebecca - Suwanee, GA 30024
Elijah and partner did a great job! He investigated until he found what was causing the leak. Then he fixed the drain and found a big piece of rubber in the shower drain! It is fixed and no more leak! Highly recommend! The price was also reasonable!
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Hi Rebecca! That's exactly the kind of thorough work we aim for. We're glad Elijah and his helper were able to get to the bottom of the leak! We really appreciate your recommendation and are happy to hear everything’s working perfectly now.
Dir of Operations
Great Commission Publications - Suwanee, GA 30024
Excellent communication, troubleshooting and repair information.