Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Elijah was professional, polite and prompt, quickly assessed the issues, expertly fixed the issues and did not over charge or add unnecessary work. He indicated techniques to try before taking measures like toilet replacements. To the extent I need to swap the toilet, I will definitely call TE and can hopefully work with Elijah again! Thank you!
indeed excellent service guy! doing the necessary work , he gave some valuable information.
Demarco Harris was very personable able, kind and competent. He demonstrated a passion for his work and for problem-solving. He explained what he was doing and why he was approaching the task as he did. This was very helpful. I highly recommend him.
Had Devon and TE out on Wednesday for a quote, job completed Friday morning. Fast, professional, fair, clear. Recommended!
Both Ron and the fellow were excellent. I just don’t remember his name. I only go down on cost because as a consumer we always want it a little cheaper!
I am impressed with Elijah from TE. He is smart, a problem-solver, a hard worker and communicative. I know he will do a great job as he finishes up my project.
We had some plumbing issues under the house, and Jaedon and his team were quick to respond, professional, and thorough with his work. He explained everything clearly and made sure the job was done right the first time. Highly recommend!
A+ technical and professional service from Carlos!
Excellent electrical service once again from Carlos Garcia! Mr. Garcia has worked on several jobs at our residence and all have been exceptional. We call for him whenever we need an electrical opinion or repair.
I had a fantastic experience with Isaac and Jose, who installed my new tankless water heater. They were professional, knowledgeable, and incredibly dedicated to getting the job done right. What really stood out was their commitment—they stayed well past normal working hours to make sure everything was installed perfectly and that I had hot water before they left. The system is running smoothly, and the installation looks great—clean, tidy, and well-executed. I really appreciate their hard work and would highly recommend them to anyone needing plumbing or water heater services. Thanks again, Isaac and Jose!
Ben arrived on time. He was courteous and polite
Raul is the smartest, most thorough and personable professional I have had the pleasure to encounter. He and his team are Top Shelf.