Customers say: The reviews exhibit a predominantly positive sentiment, with recurring themes of satisfaction, excellent service, professionalism, punctuality, and quality workmanship. Customers express gratitude for the company's responsiveness, reliability, and the quality of their products and services. Positive reviews highlight the technicians' expertise, courtesy, and ability to address issues efficiently. The company's commitment to customer satisfaction is consistently praised, with many customers indicating they would recommend Countryside to others. Negative sentiments, if present, are minimal and do not represent a clear, recurring trend. Overall, the reviews suggest a positive and satisfactory experience for customers, with many expressing high levels of satisfaction with their interactions with Countryside.
Matt was great. Excellent service.
Quick and excellent service
Response from Countryside Heating and Cooling Solutions:
Thank you for your 5 star review! We are pleased to hear that Tony was quick and provided you with excellent service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
We’re new to the area, took a chance on Countryside Heating & Cooling after a google search. We got lucky. Nick was very pleasant to talk with. He cleaned & winterized our furnace. Even getting rid of a bunch of bees in there. He gave us information about the services they offer. He wasn’t pushy about them at all. Very reasonable rates.
Response from Countryside Heating and Cooling Solutions:
Hi Debbie! Thank you for your 5 star review! We are pleased to hear that Nick provided you with friendly and great service! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside team
I felt bad having to call for repair work on a cold rainy Sunday. The service tech Mike was nothing but professional and positive.
Response from Countryside Heating and Cooling Solutions:
Hi Gloria! Thank you for your 5 star review! We are pleased to hear that you had great service from Mike! We truly appreciate your business and hope to keep you a happy customer of ours for life! Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
I’ve been a customer for 14 years. I recently had to replace and upgrade my furnace, air conditioner and humidifier. Everything is so much smaller and runs quieter than the previous systems! All were top for energy ratings so in time I will see a change on my energy bills! Every service tech and office personnel have been nothing but helpful and patient with me in making my decision of which units to go with. I was given the information to review which honestly didn’t mean much to me until I asked questions and they helped me to understand things better! They offer units in price ranges of best, better, good and budget. I was thrilled to learn that the “best” was indeed in my price range!! Their prices were much lower than others! I’m glad I am able to continue doing business with them!
Response from Countryside Heating and Cooling Solutions:
Hi Gloria! Thank you for your 5 star review and loyalty to Countryside! We are glad that you are happier with your smaller, quieter and more efficient system and that you received great service from everyone in our company. We truly appreciate your continued business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Response from Countryside Heating and Cooling Solutions:
Hi Susan- Thank you for your 5 star review! We are pleased to hear that you think Tony was nice and provided great service. We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions. -The Countryside Team
Response from Countryside Heating and Cooling Solutions:
Hi Gloria- Thank you for your 5 star review! We are glad you had quick and excellent service! We truly appreciate your business and hope to keep you a happy customer of ours for life. Thank you for choosing Countryside Heating and Cooling Solutions! -The Countryside Team