Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by AAA Modern Air. The reviews highlight the professionalism, courtesy, and efficiency of the technicians, as well as the company's commitment to providing honest and reliable service. The positive sentiments expressed include gratitude for the prompt and trustworthy service, as well as the knowledge and helpfulness of the technicians. The reviews also mention the company's commitment to customer satisfaction, with many customers expressing their satisfaction with the service provided and recommending AAA Modern Air to others.
Very polite and professional explaining all procedures
He was very professional and attentive. He was able to answer all my questions. Well done
Daniel was very professional, efficient, and knowledgeable. He took the time to clearly explain what would be done for the current service call, and answered our questions regarding future servicing of our a/c unit, and provided detailed information. We look forward to seeing Daniel again for our next service call.
I called on Saturday due to problems with my AC. AAA sent Jed a Service Technician out within an hour. He diagnosed the problem and made a few recommendations. A repair was needed so I asked to be put on the schedule for Monday. AAA called and scheduled me for Monday morning and assigned Jed to the job as I had requested. He arrived on time and worked until the job was finished. He was very thorough and did an outstanding job. AAA is a good company and I am a very satisfied customer.
Michael C. was wonderful. Knew what he was doing gave us some ideas how to keep coils etc. clean was very efficient. Very qualified and hard working. very pleased with his work and attitude. Welcome him again on next visit.
Didn't like having option of being left to observe water flow for Tech couldn't pin point problem and didn't call for back up
Service was great. wish some type discount for long time customer
The guy at AAA modern air Came out within a hour and a half of a four hour block . It was friendly and courteous and knowledgeable.
Response from AAA Modern Air:
That's fast service! Thanks for your review!
I have had AAA modern air service my air conditioner for years. Every six months I have my maintenance and all the technicians have been courteous and knowledgeable.i've had my Rheem air-conditioner for 14 years although for two years the technicians have recommended that I replace it. Well I didn't replace it until just got working completely and I bought another Rheem air conditioner. Yesterday I had my six month maintenance and technician came when it was raining cats and dogs so heservice the inside first until the rain subsided Then he serviced the outside unit. If it'd been another company they may have canceled the appointment due to the heavy rain.
Jed was very courteous and professional and I thought he done a thorough job.
quick and professional