Customers say: The provided content describes the overall sentiment of the reviews as positive, with a slight inclination towards negative reviews. The positive reviews highlight the quality of work, professionalism, and excellent customer service provided by the technicians. Customers express satisfaction with the technicians' knowledge, helpfulness, and ability to explain complex issues in a way that is easy to understand. The negative reviews mainly focus on minor concerns or issues related to equipment or service, such as damaged furnace filters, bent cooling fins on AC units, or a complicated light fixture installation. However, even in these negative reviews, customers still express appreciation for the technicians' professionalism, knowledge, and willingness to address their concerns. The recurring themes in the reviews include professionalism, expertise, communication, and customer satisfaction. Customers consistently mention the technicians' ability to explain the work, provide clear explanations, and offer solutions to their problems. Additionally, the use of technology and the professionalism exhibited by the people are frequently highlighted as positive aspects of the company. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with the quality of work and the professionalism of the technicians. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company delivers high-quality services and maintains a strong commitment to customer satisfaction.
Adam was courteous, on time, communicated well and fixed my problem.
Very friendly, thorough and professional.
Jason and Blouni (sp) did a great job. It was a good size project; they completed it the same day. Very satisfied. Recommended.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for your kind words and recommendation, Rocky's! We’re glad our technicians delivered excellent service and completed your project efficiently. Please reach out anytime you need us again.
The entire experience with Jason and his associate Braulio was excellent. On time, complete and thorough communication and knowledgeable service. These two young men did a great job and TE Certified should be very proud of them.
Response from TE Certified Electrical, Plumbing, Heating & Cooling:
Thank you for the wonderful feedback, Richard! We're thrilled to hear that Jason and Braulio provided timely, thorough, and knowledgeable service. We're definitely proud to have them on the team!
He fixed what the last repairman did wrong. He was professional, knowledgeable, explained other things that needed to be done. I have 3 different companies out here the last 2 years. Johnathan was the best, I will definitely ask for him again.
Enrique and crew did a wonderful job with the lighting project! I appreciate the courtesy and professionalism!
Great customer service from begining to the end. TE certified electrician, Nolan, was very knowledgeable and took time to explain the technical process, was respectful, and courteous. Thank you!
Dalton was able to come out same day! He was professional and you could tell he loved his job I will be calling them again all my future needs
TE We compared with other estimates, but each time, we were reassured why we needed to stay with them. Jason and Jordan offered us great service throughout the entire process. This was the first company to show up for estimate as scheduled. From there on, the company set the bar high for on service price and quality of work. Thank you
Punctual, Professional, Polite. Jonathan arrived on time, analyzed the problem quickly, and laid out the available remedies thoroughly and easily understandable. During the agreed upon service he took great care to protect my home. He then fine tuned the installation to make sure it met with my approval. All around great experience.