Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Punctual, professional, courteous and clean. An excellent experience all around. Thanks for taking care of my ducts., chimney and dryer. Highly recommend
Great professionalism and service. Explained problem gave solution. Felt really confident in whole experience!
Tyler came promptly and was friendly and knowledgeable. He paid attention to detail and did a great job installing our chimney pipe.
On time. Polite. Clean. Thorough. What else can I ask for?
Tyler, the licensed and bonded technician, arrived on time and was professional. He was thorough in his inspection of both our fireplaces. He gave detailed feedback and options on how to proceed with needed work. This direction is much appreciated as we’ve had many people working on our house and most give little or no direction on how to proceed.
So polite, clean and thorough
Your team was prompt and professional. I would highly recommend your company if someone was looking for chimney work. Thanks, Alan
Tyler came out to our new house to assess and clean our chimney. He was on time, a clear communicator, clean, and efficient. When done he walked us through the chimney's pros and cons and wasn't pushy about any defects he found that need repair.
Dave found a way to squeeze me in and we needed it pretty bad. Our chimney was leaking into our garage and he sent out Matthias who took pictures of the problem and then showed them to me so we could discuss my options. His workmanship was truly great and I would recommend them to ANYONE!!!!! Thanks for taking care of our Chimney! Tom
Tyler was efficient, knowledgeable, and very friendly. Even though our driveway was an ice slick and our roof was not much better, he offered service with a smile and was able to answer all of my questions. Highly recommended.