Local Reviews
for Woodstock, GA
Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, and excellent service. Customers express satisfaction with the technicians' punctuality, knowledge, and ability to explain issues clearly. Positive mentions are made of the company's responsiveness, fair pricing, and the quality of the products and services. Customers also appreciate the technicians' friendliness, transparency, and willingness to educate them on HVAC maintenance. However, there are a few negative reviews that mention issues with pricing and pushy sales tactics. Overall, the sentiment is positive, with a clear emphasis on the positive aspects of the company's services.
Our Reviews by City
Super work
Kevin - Woodstock, GA 30188
Clean, efficient, quality. Well done.
Response from Bartlett Heating & Cooling:
Thank you, Kevin, for this 5-star review of your Carrier unit installation. We are delighted to know that you had such a positive experience with our work. Our commitment to cleanliness, efficiency, and quality remains our top priority, and we are thrilled to have met your expectations. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Well done
Kevin - Woodstock, GA 30188
Super work as always
Response from Bartlett Heating & Cooling:
Thank you, Kevin, for this 5-star review of your multi-system heating maintenance. It brings us immense joy to know that you are consistently pleased with our work. Your support is invaluable to us, and we eagerly await the opportunity to serve you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC contractor! :-)
Excellent service!
Tricia - Woodstock, GA 30188
Chris was very professional!
Response from Bartlett Heating & Cooling:
Thank you for your kind words, Tricia! We're glad you had a great experience with Chris. We appreciate your feedback and will continue to work hard to provide 5-star service. Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Always great service
Jen - Woodstock, GA 30188
We love Chris. <3 Always professional, kind, and keeps our HVAC running smoothy.
Response from Bartlett Heating & Cooling:
Thank you, Jen, for this 5-star review of your furnace service by Chris. We are so happy to know that Chris consistently delivered professional and kind service :-). Thank you for trusting Bartlett Heating and Cooling for great HVAC service!
Excellent service as always
Deborah - Woodstock, GA 30188
Response from Bartlett Heating & Cooling:
Thank you for your kind words, Deborah! We appreciate your business and promise to continue to deliver excellent service with each visit to your home. Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Chris is the best there is!
Donna - Woodstock, GA 30189
Chris has been my go-to guy for the last fifteen years! He is extremely through and efficient and keeps me comfortable all year long. He is so kind and even goes out of his way to help me around the house. Thank you so much!
Response from Bartlett Heating & Cooling:
Thank you, Donna, for this 5-star review of your AC service. Chris will be so happy to see these kind words! We are honored to have Chris on our team, and we are honored to have you as a part of the Bartlett HVAC family :-). Thank you for trusting Bartlett Heating and Cooling as your HVAC service provider.
Water Link
Ruth - Woodstock, GA 30188
Thank you Gene.
Response from Bartlett Heating & Cooling:
Thank you, Ruth, for this 5-star review of Gene's service to your HVAC system. We are glad to get to the bottom of the water leak! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)
Exceptional Service every time
Deborah - Woodstock, GA 30188
Chris is an exceptional technician! Over the years he has installed our furnace, both AC units, air purifiers and extended additional air ducts to improve efficiency in our home. He is a trusted partner and always provides expertise, service and support in a professional and friendly manner. We stick with Bartlett BECAUSE of Chris. Never let him go!
Response from Bartlett Heating & Cooling:
Thank you, Deborah, for this 5-star review of the AC service by Chris. We are proud to have Chris on our team because he always provides expert service for our customer family. We are honored to be your trusted partner for all of your HVAC needs! Thank you for being a part of our Bartlett Heating and Cooling family :-).
Excellent service
Gaffney - Woodstock, GA 30188
Jerry has been a long time friend and technician with Bartlett. Always nice to see him pleasant , friendly and reliable for questions regarding my home units.
Response from Bartlett Heating & Cooling:
Thank you, Gaffney, for this 5-star review of Jerry. We love seeing that over the years, Jerry has become a friend, as it is one of our goals to build relationships with our customers and not be just the "AC people". Thank you for your trust in Bartlett Heating & Cooling!
New system done right
Kevin - Woodstock, GA 30188
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kevin! We are happy to hear you were impressed with the installation process. Thank you for choosing Bartlett HVAC to install your new Carrier HVAC system!
Great service very professional
Denise - Woodstock, GA 30188
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Denise! We are so happy to hear that you were pleased with the service Luis provided. Thank you for calling Bartlett Heating and Cooling!
Great service professional
Dave - Woodstock, GA 30188
Luis came next day after our A/C failed. He was prompt, courteous, professional and quickly diagnosed and fixed the problem.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Donna! We are so happy to hear the Luis exemplifies all our company values and was able to repair your AC! Thank you for trusting Bartlett HVAC to keep your home cool this summer!
Great service, excellent & personable technician
ElizabetBeth - Woodstock, GA 30189
Service technician had great expertise, very personable & positive attitude
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Elizabeth! This review means a lot to us, because these are the qualities we strive to have. We are very proud to have Luis on our team. Thank you for choosing Bartlett HVAC for your AC maintenance!
Great!
John - Woodstock, GA 30188
Found the problem quickly and I got a nice education session out of it to better help myself in the future. Really nice and friendly guy.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, John! All of the Bartlett HVAC team are continually trained, so you will always get the best of the best. You spend more time in your home than we do, so we are always happy to inform you on the inner workings!
Outstanding Experience
Eddie - Woodstock, GA 30188
The entire experience was seamless starting with our initial contact through installation. Everyone that we had contact with was professional and went above and beyond to answer all questions and make sure we were satisfied.
Response from Bartlett Heating & Cooling:
Wow! Thank you, Eddie, for this 5-star review of Brent and our team here at Bartlett Heating and Cooling. We might have to frame this, because this is exactly what we strive for! Now that you are a member of our Bartlett Service Agreement family, we look forward to providing you with outstanding service any time you need us!