Local Reviews
for Woodstock, GA
Customers say: The overall tone of the reviews is positive, with a strong emphasis on the quality of service provided by Bartlett HVAC and their technicians. The reviews highlight the professionalism, expertise, and attention to detail of the technicians, as well as the company's commitment to customer satisfaction. The positive sentiments expressed include: - Excellent service - Knowledgeable technicians - Polite and friendly service - Prompt and efficient service - Quality workmanship - Attention to detail - Professionalism - Trustworthy and reliable - Positive customer experiences - Immediate response and resolution of issues - Clean and efficient installation - Overall satisfaction with the services provided While there are a few negative reviews, they do not represent a clear, recurring trend. The negative sentiments expressed include: - Electrical problem - Damaged HVAC system - Delayed response time - Unclear communication - Unprofessional behavior It is important to note that the reviews are based on individual experiences and may not be representative of the overall quality of service provided by Bartlett HVAC. However, the positive sentiments expressed in the majority of the reviews provide a strong indication of the company's commitment to providing high-quality services to its customers.
Our Reviews by City
Excellent service!!
Scott - Woodstock, GA 30189
Jason is by far the most knowledgeable specialist in the HVAC business!! He always keeps me informed of what he’s doing and why. Keep up the great work Jason!!
Response from Bartlett Heating & Cooling:
Thank you, Scott, for this 5-star review of your Carrier unit repair! We’re thrilled to hear that you had such a positive experience with Jason. He truly is a valuable member of our team, and we’re glad to know he was able to keep you informed throughout the process. Your support means a lot to us! If you need anything in the future, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Excellent service!!
Scott - Woodstock, GA 30189
Jason is simply the BEST!! He not only repairs our systems, he explains everything he’s doing! Jason very knowledgeable and professional as well! I’ll always request Jason as my Bartlett specialist.
Response from Bartlett Heating & Cooling:
Thank you, Scott, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that you had such a positive experience with Jason. His dedication to providing excellent service and clear explanations is truly appreciated. We’ll make sure to pass along your kind words to him. We look forward to assisting you again and are glad to have you as part of the Bartlett family! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Super work
Kevin - Woodstock, GA 30188
Clean, efficient, quality. Well done.
Response from Bartlett Heating & Cooling:
Thank you, Kevin, for this 5-star review of your Carrier unit installation. We are delighted to know that you had such a positive experience with our work. Our commitment to cleanliness, efficiency, and quality remains our top priority, and we are thrilled to have met your expectations. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Well done
Kevin - Woodstock, GA 30188
Super work as always
Response from Bartlett Heating & Cooling:
Thank you, Kevin, for this 5-star review of your multi-system heating maintenance. It brings us immense joy to know that you are consistently pleased with our work. Your support is invaluable to us, and we eagerly await the opportunity to serve you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC contractor! :-)
Excellent service!
Tricia - Woodstock, GA 30188
Chris was very professional!
Response from Bartlett Heating & Cooling:
Thank you for your kind words, Tricia! We're glad you had a great experience with Chris. We appreciate your feedback and will continue to work hard to provide 5-star service. Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Always great service
Jen - Woodstock, GA 30188
We love Chris. <3 Always professional, kind, and keeps our HVAC running smoothy.
Response from Bartlett Heating & Cooling:
Thank you, Jen, for this 5-star review of your furnace service by Chris. We are so happy to know that Chris consistently delivered professional and kind service :-). Thank you for trusting Bartlett Heating and Cooling for great HVAC service!
Excellent service as always
Deborah - Woodstock, GA 30188
Response from Bartlett Heating & Cooling:
Thank you for your kind words, Deborah! We appreciate your business and promise to continue to deliver excellent service with each visit to your home. Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)
Chris is the best there is!
Donna - Woodstock, GA 30189
Chris has been my go-to guy for the last fifteen years! He is extremely through and efficient and keeps me comfortable all year long. He is so kind and even goes out of his way to help me around the house. Thank you so much!
Response from Bartlett Heating & Cooling:
Thank you, Donna, for this 5-star review of your AC service. Chris will be so happy to see these kind words! We are honored to have Chris on our team, and we are honored to have you as a part of the Bartlett HVAC family :-). Thank you for trusting Bartlett Heating and Cooling as your HVAC service provider.
Water Link
Ruth - Woodstock, GA 30188
Thank you Gene.
Response from Bartlett Heating & Cooling:
Thank you, Ruth, for this 5-star review of Gene's service to your HVAC system. We are glad to get to the bottom of the water leak! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)
Exceptional Service every time
Deborah - Woodstock, GA 30188
Chris is an exceptional technician! Over the years he has installed our furnace, both AC units, air purifiers and extended additional air ducts to improve efficiency in our home. He is a trusted partner and always provides expertise, service and support in a professional and friendly manner. We stick with Bartlett BECAUSE of Chris. Never let him go!
Response from Bartlett Heating & Cooling:
Thank you, Deborah, for this 5-star review of the AC service by Chris. We are proud to have Chris on our team because he always provides expert service for our customer family. We are honored to be your trusted partner for all of your HVAC needs! Thank you for being a part of our Bartlett Heating and Cooling family :-).
Excellent service
Gaffney - Woodstock, GA 30188
Jerry has been a long time friend and technician with Bartlett. Always nice to see him pleasant , friendly and reliable for questions regarding my home units.
Response from Bartlett Heating & Cooling:
Thank you, Gaffney, for this 5-star review of Jerry. We love seeing that over the years, Jerry has become a friend, as it is one of our goals to build relationships with our customers and not be just the "AC people". Thank you for your trust in Bartlett Heating & Cooling!
New system done right
Kevin - Woodstock, GA 30188
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kevin! We are happy to hear you were impressed with the installation process. Thank you for choosing Bartlett HVAC to install your new Carrier HVAC system!
Great service very professional
Denise - Woodstock, GA 30188
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Denise! We are so happy to hear that you were pleased with the service Luis provided. Thank you for calling Bartlett Heating and Cooling!
Great service professional
Dave - Woodstock, GA 30188
Luis came next day after our A/C failed. He was prompt, courteous, professional and quickly diagnosed and fixed the problem.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Donna! We are so happy to hear the Luis exemplifies all our company values and was able to repair your AC! Thank you for trusting Bartlett HVAC to keep your home cool this summer!
Great service, excellent & personable technician
ElizabetBeth - Woodstock, GA 30189
Service technician had great expertise, very personable & positive attitude
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Elizabeth! This review means a lot to us, because these are the qualities we strive to have. We are very proud to have Luis on our team. Thank you for choosing Bartlett HVAC for your AC maintenance!
