Customers say: The reviews exhibit a positive sentiment overall. Customers express satisfaction with the chimney and dryer vent inspection, Troy's friendly and efficient service, the price guarantee, and the company's commitment to treating each person with the same level of respect. Positive mentions include compliments on the professionalism, punctuality, and quality of work. Customers also appreciate the discounts offered and the prompt and effective resolution of their issues. The technicians are described as friendly, informative, and efficient, and their work is praised for its thoroughness and positive results. Overall, customers are pleased with the service provided by 2nd Generation Chimney Service and recommend their services.
Tyler did an outstanding job! He was on time, courteous, and professional. 2nd Generation Chimney is one of the best companies I have dealt with and highly recommend them!
Tyler replaced our fire bricks and cleaned our fireplace. Tyler always does a superb job! TJ also did a great job!
They showed up I time, were professional, and did a great job
Troy was on time! He was very friendly and professional. He did a thorough inspection and chimney cleaning. He had total respect for my house and left it as clean as he found it. All my experiences with 2nd Generation Chimney have been all positive! I totally recommend them for any fireplace services! Keep up the GREAT WORK!
Super friendly and efficient. Noticeable improvement with air quality
Tyler and his crew took out a defective fireplace insert and replaced it with a new one. We have an 18 foot field stone fireplace and we were concerned that the final product would be blemished in some way. But we were beyond thrilled with Tyler’s craftsmanship and attention to detail throughout the process. We were amazed with the final result. They replaced the insert and liner and put back stones perfectly. This was a massive undertaking and took four days. We were told up front about the price and the process and there were no surprises. The owner was also helpful when we talked with him about the insert. Tyler and his crew were courteous, prompt, precise and kept us informed every step of the way. It was in incredible experience!
Throw did an exceptional job cleaning our fireplace! He was efficient and left no mess at all! He was very courteous as well!
Troy was prompt and courteous! He did an excellent job cleaning our fireplace! I would highly recommend this company and this person!
Glad we called these guys to look at our gas fireplace. They took the time to share information with us. Very thorough work. We wouldn't hesitate to call them again.
Very prompt, efficient!
2nd generation chimney was professional and thorough. Will definitely use again.
Was informative, professional and wasted no time.