Customer scheduled an appointment with all American door because her garage door was not closing. When I arrived on site, I did confirm the door was not closing upon further inspection found that there was corrosion at the wiring of the sensors. I recommendation was to cut and re-splice wiring with gel caps. Customer authorized the repair. Once the sensors had been splice and had power and we’re operational, the door had opened and most importantly closed flawlessly.
All right, Customer had scheduled with our company because the door was not sealing up on the bottom properly. When I arrived on site, I was able to quickly diagnose that a cable had rusted out causing the door to sit a little crooked. Typed up two estimates gave my recommendations to the customer. Customer move forward with the recommended parts. Once the cable and bottom fixtures were replaced, the door had operated flawlessly.
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